Beautiful location, large green spaces where you can relax and enjoy nature with your family.
Shame too bad to judge with only 1 star such a beautiful place, but the service offered is bad. Let's start from the service: Completely absent, we asked for napkins and cutlery 3 times and only after 15 minutes they brought everything but to the table next to ours. The burgers arrived without the fries when it was specified to bring them together, the fries arrived 10 minutes after the burgers. The only way to get the waiter's attention was to get up and go find another waiter, but even that didn't help much.
Regarding Quality and Prices: 1000+ rub for 1 Burger ? Ok, I can be fine paying this price but the burger must be perfect, something special and certainly of high quality, instead we ate a very simple burger without too many wow, with the flavor of a flame (highly carcinogenic) cold and without chips and we see that the kitchen staff started this job yesterday for the first time.
fries ? should be crunchy and not raw or am I wrong? 3 portions of chips and all raw and arrived 15 minutes after the burger was already on the table.
Pizza ? No comment a real insult to my beloved italy to call this a pizza.Margarita without basil cannot be called Margherita.
After asking 4 waiters + the manager more quality in the service and demanding a discount for all the inconveniences received, we were told by the manager that to apologize they could offer dessert ..... how to say that I'm stupid it's the exact same thing .
In the end the chips were deleted from the bill and offered 4 espresso coffees ... a free ticket to go to the toilet. in 2020 not knowing how to make an espresso is serious especially if there are positions such as burgers for 1000 rubles in the menu.
I recommend the location, bring your children already eaten and indulge in a cocktail at the most but avoid eating and being served as in a school canteen. I recommend the owners to select the Manager and the Chef with more care because both are ruining the beautiful atmosphere that this beautiful place has, this place is frequented by people of a level and as such also the service must be of a level and the cuisine must be the your...
Read moreVery expensive place for simple food and they are more focused how the cafe looks like rather than for service. In the menu they call large size cappuccino with no indication of size. In the small cup of coffee after you pay they add just a half of cup because as per them they do not have a bigger cup. Very weird as they call large size coffee (300 ml size) with no indication in the menu the size in ml. In the toilet they do not change towels in time. Probably they save also on...
Read moreЖиву рядом и знаю это место со дня его основания. Дети любят сюда ходить. Есть пиццу, играть в мяч, бегать и качаться на качелях. Мне тоже нравиться внешний вид заведения. Но с каждым разом, после посещения The Rink осознаю, что низкий уровень сервиса настолько всё отравляет, что удовольствия от посещения просто не получаешь. Хожу сюда только ради детей. Самое странное в данной ситуации то, что о отсутствии качественного сервиса говорят практически все завсегдатаи. Говорят и пишут. Но ничего не меняется. Администрация уделят больше внимания внешнему виду сотрудников, а не их профессиональным качествам. вот и сегодня, двое молодых людей не смогли запомнить цвет заказанного мною вина и количество заказанных пицц ( 2 штуки!!!). В результате, послали третьего извиняться 😂. Перепутали всё. При практически пустом ресторане, дети получили пиццу через час после посадки. И так каждый раз! В мире есть стабильность и эта стабильность в отсутствии профессионального...
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