McDonald's — Restaurant in Al Maathar Municipality

I recently visited the McDonald’s branch in Ummul Hammam and spent some time at their McCafé corner. The experience was overall pleasant, especially because of the staff. A special thanks to Carlos, who kindly explained more about the McDonald’s app and how I could take advantage of its features, rewards, and discounts. His assistance really added value to my visit.

I ordered the Caramel Macchiato (10 SAR) and the Salted Caramel Macdalen (9 SAR). To my surprise, the macdalen only cost 5 SAR with the app offer, which made the treat even sweeter. The coffee was smooth and flavorful, and the macdalen was soft, rich, and paired perfectly with the drink.

The place itself was clean and welcoming, making it a nice stop for coffee or snacks. However, I noticed that there were no electrical outlets available, which can be a downside if you plan to bring a laptop and do some work while enjoying your coffee.

Overall, this McDonald’s Ummul Hammam branch is a great option for McCafé lovers, with affordable prices, good ambience, and excellent staff service—though it’s best for short visits rather than long...

Honestly, counting all the times I’ve had mcdonald’s this was my worst experience of them all ! As a mcdonald’s fan and a mcdo lover who tried this place in more than a country I was thrilled to try it as soon as I landed but I was more than disappointed when I did I ordered a chikker meal upgraded to medium size with add ons cheddar bites, frappe and a donut. First I received my order with missing items (only the mccafe items and none of my main meal) then the driver returned to get me the rest of the order and I received my bread dry not as soft as the mcdo bread we know, my pepsi tasting like water nothing as a soft drink taste, my fries chewy and cold as ice. Not only this, to make it more disappointing they sent me nuggets instead of cheese bites which were also...

Dear McDonald's [ ] Management,

I hope this message finds you well. I am writing to express my concerns regarding my recent experience at your branch.

I noticed that one of your employees was taking orders outside in the cold, which seems quite inconsiderate given the harsh weather conditions. Additionally, I believe that there should be better utilization of the audio system for taking orders, as it could enhance the overall customer experience.

In a time when digital services are advancing rapidly, it is essential for your branch to align with these developments to ensure both customer satisfaction and employee well-being.

I hope you will take this feedback into consideration to improve the service at...