I’ve been a loyal customer at this Dunkin Donuts branch for over 10 years, visiting almost everyday, and this is the first time I’ve felt compelled to leave a complaint. During my recent visit, I was shocked by the rude and unprofessional behavior of two employees. I approached the counter politely, even greeted them and asked, “How are you?” yet I was met with clear disrespect. One staff member, responded in a dismissive and rude tone, and was unnecessarily argumentative throughout the interaction. the other employee began singing loudly in a provocative and inappropriate manner while we were sitting and having our coffee, which made the experience even more uncomfortable. This level of behavior is completely unacceptable and does not reflect the standard of service I’ve come to expect from this location over the years. I’m extremely disappointed and hope that management takes this seriously and addresses the issue promptly. Long-time customers should not be...
Read moreI am regular customer to dunkin but when I went to this store specifically I really like the way that staff are greating me and this is frist time happening I don't know maybe because their manager was in store but I hope that I can find the same in every store of dunking actually I want to right that the manager was really supportive and making good marketing she supposed to be in marketing department, also the team with here was very good in serving the order thanks dunkin for choosing the...
Read moreOne of the best branches All Over ksa especially the evening shifts every employees are very responsible towards their work they know how to treat customers with excellent service skills and they behave very gently both five persons have smiles on their faces while treating to the customers they should get recognised.. Mr Abdullah/ jalal/ asif and ali..they believe in teamwork they always help each other.....I hope every branch has ...
Read more