McDonald's — Restaurant in Makkah Al Mukarramah

McDonald carries the name for management and taste. I always come here before leaving for Jeddah. I parked my car and employee Mr Ossama called to ask us to remove the car. I asked why he insisted on removing the car from Parking. Upon multiple attempts of inquiry he blurted out in annoyance that it is only for customer. When i told him that i am going inside MC . He did not believe me. One customer also told him in plain english. He is customer, which made him realise he was SOCIAL profiling me. No one entertain us inside as he was on his mobile outside when i asked him to come to the counter he said use the digital booth. I ordered from breakfast which was not available as it was not updated. He got upset again. Unfortunately, we didn’t care about it. We were getting late so I asked him to replace it with any burger and give us our order asap. End result we didn’t get the break fast. Received coffee but it was not hot..!! Bathrooms upstairs were not clean…!! Nice parking ;). Alot of staff are good . Upstairs eating place is good also. I hope Mc donald will consider some workshops for staff dealing with people at...

Very poor service not at all up-to standard of macdonalds staff require immediate training on hospitality. They want customers to pay them only on cash basis. Staff at counter refused me saying we don’t accept card payments only cash date of visit 1 april 2025 I thought he is kidding or april fool something but he refused all customers with card payments it was unacceptable. I have recorded video of staff and reported to ministry of commerce. Hope action will...

They usually do not give the full order, once you collect make sure to count the stuffs you bought with the bill. Happened thrice from the same outlet. Once ordered nuggets and ended up having only 4 instead of 6. Next time too they did the same and we counted once we got it and found they have done the same and we went back to get the full stuff. This time ordered 8 mc chicken spicy and they gave only 7. Seriously something is...