McDonald’s — Restaurant in undefined

I recently visited a McDonald’s location, and the experience was disappointing from the start. The toilets were extremely unclean, with a terrible smell and visible dirt, indicating they hadn’t been maintained in quite some time. The bathroom was next to flooding it was impossible to step in.

To make matters worse, the staff’s behavior was appalling. When I received my order, a staff member threw the sauce at me and into my bag without any care or professionalism. My father, who was with me, pointed out that this behavior was rude and unacceptable, but instead of apologizing, the staff member was disrespectful to him. This was unbearable to witness as a daughter. This man was middle aged, quite large in size and deep skin tone and had fuzzy stubble for a beard.

This level of treatment is unacceptable. Basic customer service, cleanliness, and respect should be standard, and this visit failed on every front. I would not recommend visiting this location until significant...

I am a very loyal customer of McDonald’s in UAE but here the experience was so bad for all of us. Especially this branch. We ordered 2 burger meals and 1 meal with McArabia. We waited for a vry long time and excuse was that Mcarabia is causing delay. When McArbia came it wasn’t assembled well. The place was dirty and not cleaned. The nuggets were cold and seem stale. Same with fries. It’s first time that we left fries, didn’t finish. The burger was not good too and sadly the service was so bad. Asked for no ice but again there was...

This is the worst branch in Mecca. I only ordered a chocolate vanilla Oreo McFlurry, and they didn't even add vanilla and Oreo. No one comes to the register to take orders; I waited more than 30 minutes just for my chicken burger and McFlurry. Even my burger was ready, but no one was interested in giving it to me. Maybe McDonald's should hire professional employees for this branch. Other branches don't even take 5 minutes in completing a big order, but this is the...