The worst thing that might happen to you as customer. They forgot a whole chicken in my order. It is just bad experience and show you that the quality in this place is never can be worst.
I had few guests which made me look very bad when I arrived home and found out about the forgetten chicken.
I have contacted their manager by phone and I will be putting an update about their reaction.
Update: ( Abdulwahab) the branch manager said come and get your money. Wow, I was totally shocked with his response.
Another update: I called the regional manager ( Abo Abdulaziz ) , and shockingly again he said we have to check our cameras!! Simply he wanna say I might be lying about a chicken!! I just couldn't digest his disgusting response. I said check and get back to me. He called saying yes we confirm that we missed your order and we are sorry. I just said kèep the chicken for your self and learn how to deal...
Read moreUnfortunately, bad experience I sat with my family upstairs for dine in. Stairs are difficult. No elevator. Can’t order upstairs as the casher was closed. You have to go down again for ordering. And finally, while we are waiting to eat, we were informed that our order is unavailable..!! So, I was...
Read moreOrdered mandy meat, it had so little meat and so much rice so I payed 100 riyals for rice practically, even when I complained to customer service, they said they will call me back from the restaurant but as expected no one called , save your money and order from any other restaurant , they are...
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