Let me preface this by saying that my recent experience at your McDonald's branch left me feeling frustrated and frankly, a little hangry. However, what started as a negative encounter was completely turned around thanks to the exceptional service I received from Osama Shrahily.
Two days ago, I had the misfortune of interacting with an employee named Ibrahim who, unfortunately, did not embody the friendly and courteous service that McDonald's is known for. Needless to say, I left feeling quite disappointed.
However, today, my perspective on the branch completely shifted. Enter Osama Shrahily. From the moment I approached the counter, Osama greeted me with a warm smile and a genuine friendliness that immediately dissipated any negativity I was carrying from my previous visit.
In conclusion, I want to commend Osama Shrahily for his outstanding performance. He is a true asset to your McDonald's branch, and his positive attitude and genuine care for customer satisfaction are exactly what keeps people coming back for more. If you're looking for a shining example of what exceptional customer service looks like, look no further than Osama Shrahily.
Thank you, Osama, for turning a frown...
Read moreGood restaurant to spend time but sometimes they came up with late delivery and you have to wait for like more then 15-20 minutes and McDonald is supposed to be fast food restaurants. So considering as fast food chain it's kind of bit annoying to be waiting for more then 15-20 minutes. Other then late delivery of food everything is...
Read moreI want to thank all the staff for their hard working and very kind and helpful service but i want to thank a specific person in mac staff his name is ridoy i think, he is always very welcoming and friendly and his willing to help and listen to customers requests and do what they ask for so thanks for everyone for this...
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