Dunkin' - دانكن — Restaurant in Riyadh Region

Please dont visit this Branch . The service is very bad and the behaviour of staff is very inappropriate and humiliating. , i ordered 1 latte, 1 mocha, and 2 donuts, when they started making my coffee, i ask 1 guy to take out Donuts which i chose, he said the other guy will give you, then i wait , when i my coffees were almost ready i asked the other guy again that i need donuts, he said the other guy will give, upon that i just ask then who is the other guy , then ask him to come and give donuts my coffees are ready .. the The one guy who was making coffee said some words in abusive indian language which i understand immediately. Upon my asking why he said that he started shouting in front of other customers and talk in very inappropriate language and throw my coffees on other side. threatened me that go outside I will see you outside .. he told me his name is Masoom. And asked me to do...

The service is very bad and slow and no any respect for the customers. I wait more than 15 minutes just to place order. Even they have serve a customer came after me and I saw the queuing after me around 10 customers… I tried to discuss why I was served this bad service, but Dunkin representative was roughed...

من اسوا الفروع، جيته ٣ مرات احاول اعطيه فرص لكن للاسف سيء .. لا تعاملاً ولا خدمة ولا اي شيء .. يتاخر في الطلبات عشان الموظف على الجوال والمحل فاضي مافيه زباين، طيب اخلص علي مافيه امل لازم يخلص اللي بجواله، المره الثانيه اقوله طلب يناظرني وبس بدون ما يتحرك، يوم سالته انت تسمعني؟ يقول ايه بس مافيه معلوم وش تقولين! يجي مدير يفهم انا!! قلت بلاك كوفي، قهوة سوداء .. كيف ما تعرف! وطلعت، المره الثالثه على جواله ويضحك انتظرت شوي توقعته بيخدم بس ما تجاوب معي، ثم قمت اساله عن العروض يقول ما اعرف! اسال عن البلاك كوفي ما يرد، اسال عن الدونات ما يرد .. جاء الموظف الثاني وقلت له قال انا مافيه معلوم، هذا مدير هو معلوم يقصد اللي يسفهني، انا جديد .. تواصلت مع خدمة العملاء في دانكن مرتين وللاسف محد تجاوب او سوا شيء .. التعامل لازال في كل مره اسوا...