Dear Salkara management,
I’m writing to share feedback on a recent visit to your restaurant, which, unfortunately, left us quite disappointed. We drove over 150 kilometers specifically to enjoy authentic Kerala delicacies that your restaurant is known for. However, upon arrival, we found that the staff was more focused on pushing a few North Indian dishes—seemingly in an attempt to clear those items—rather than listening to what we actually wanted to order. It felt as though our preferences were secondary to what the kitchen wanted to dispose of, which was very frustrating. To make matters worse, the chicken curry we were served was well below ambient temperature—not only unappetizing but also potentially unsafe. We couldn’t even bring ourselves to taste it and had to waste the dish entirely. This experience did not meet our expectations in terms of service, food quality, or hospitality, especially after traveling such a long distance. I hope you will take this feedback seriously and work with your team to ensure better food safety standards and a more customer-focused approach...
Read moreMy First Pick Indian restaurant in Al Hasa, Saudi Arabia, and was thoroughly impressed with their food and service. They offer daily specials and great matching combos, and their dedicated family area is perfect for small gatherings and parties.
I am writing this review to specifically highlight my experience with a party order. Last week, we celebrated a birthday at home and ordered the 3-course menu from the restaurant with a remarkably budgeted Rate, the delivery was prompt, and the quantity was more than sufficient. The food was well-arranged in dedicated food pans, and we were impressed with the overall quality. I would like to express my gratitude to Mr. Jaison who overseeing the operation and Mr. Anwar for coordinating my order. Thanks for making me feel like I was at a restaurant in the comfort of my own home.
Overall, I highly recommend this restaurant for both dining and party orders. It is a place that consistently delivers great food...
Read moreI recently visited this Kerala restaurant with my family with high hopes but left feeling underwhelmed. The ambiance was decent and the customer service was satisfactory, but unfortunately, the food did not meet my expectations.
The prices seemed a bit high considering the quality of the dishes served. The taste of the food was just ordinary, lacking the vibrant flavors typically associated with Kerala cuisine. I found the overall dining experience to be rather bland and uninspiring.
Moreover, the portion sizes were disappointing, particularly when we ordered the tapioca and beef dish. The amount of beef provided was minimal, leaving much to be desired in terms of quantity.
In conclusion, while the restaurant may have some positive aspects, such as ambiance and service, the lackluster food quality and portion sizes make it difficult for me to recommend this place for a memorable...
Read more