Subway — Restaurant in Singapore

I wish to highlight the terrible experience at this Subway joint that I had with a staff, Siti. I ordered my sandwich and waited to pay for my meal.

When I was queueing to pay for my meal, Siti was calling out orders by stating the type of sandwich we ordered. When she called out my order, I forgot for a brief second that it was the flavour I ordered. When I came forward (30 seconds after the order was called) she stared at me angrily and started muttering under her breath. She even said I should not do this as “I was wasting everyone’s time”.

After I started eating, I wanted extra napkins. I went back to the cashier area. Siti was busy attending to another customer. I had not even opened my mouth but she must have felt my presence was distracting her. She raised her palm as though asking me “to wait and not speak”. I waited for Siti to be done with the customer and I asked her for a napkin. She hesitantly gave me one sheet. When I asked her if I could have another, she stared at me angrily before taking another sheet reluctantly and giving it to me. She was muttering all the way that she already given napkins earlier.

Terrible service and experience. Will never patronise this subway again, and would not recommend to any...

worst staff ever, i asked whether the subway cookie was 'free' (bc i didn't think before i spoke, i should've just asked if it was included in the meal.) however your staff started a whole 1-2 minute speech about how 'nothing is free in life' and 'if you want free things you can go over there __' i couldn't rly hear what she said after bc she was js freaking crazy. she could've just told me it wasn't free but was included in the set, but she said all these? it made my experience here terrible, like i wasnt asking for free stuff, i was literally buying the sub already and just wanted to know if the cookie was included. yes i may have said free but that doesn't mean the staff is allowed to go on her crazy ass rant lol. she was talking down to me like i was some primary school kid which is funny bc i'm the customer and she's the worker HAHA. this actually happened like a week ago but now whenever i walk past this outlet i get so pissed off that i had to...

Recently noticed Bukit Timah Plaza Subway now closes at 10 PM, but staff ignored me for 1–2 minutes while making food for himself, only serving me reluctantly after I asked. Felt like I was disturbing his rest before closing. Very...