Scandalous service! My family and I ate for 29.30 euros. The lady at the cash register asked us something we didn't understand, then she swiped two cards, which we only later realized were for using the toilet, which would basically be paid for. When we wanted to go to the toilet, we realized that what the lady swiped would be necessary. I went to the lady to ask her to give me the entrance card, but she said that the toilet was paid for, even though the sign also said there was a free toilet. After I told her and showed her, she claimed that she gave my husband the entrance card, my husband and I paid together and I was by her side the whole time, she didn't give him anything! The lady communicated all this sarcastically the whole time! I don't care about the small price they asked for the toilet, but this is the incredibly disgusting attitude towards her! I am attaching a picture of the block, and you can also see the woman...
Read moreIf i had the chance zero star, i would have given it. The food tastes bad, the staff is unfriendly and it’s overpriced. They don’t inform you properly about what amount of food you have to choose when you get a menu, which costs 24 Euro. And if you put a bit of more food by mistake, they would charge you an extra dish without hesitating. The lady with short hair at the kassa was too rude. Even though the other employee didn’t want to charge us extra because we put a few extra meat bolls, she charged an extra full portion for the extra meat balls. Such people shouldn’t be allowed to having customer contact. And people need to know when to retire, you can not shout...
Read moreWe were buying food from the self service side, and before my order 2 of my friends bought meat with French fries and after them I bought the same food. There weren’t any fries ready so they started to fry it, after some time my 2 friends received the fries but When they were finished with the next portion of fries they put it down in the self service table, I wanted to take one and asked them if I could, but they said I would have to pay for it first. I didn’t receive a receipt so I couldn’t show them that and they didn’t really understood what I was saying in English… I have never received my fries, and they weren’t friendly at all while we tried to...
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