Prepih d.o.o., restavracija in okrepčevalnica — Restaurant in Novo Mesto

September 2023: I changed now on 2⭐️. (Before it was 4⭐️.)

The actually situation of this place is:

If you rest here for a while and your kids are using the playground they charge you for every kid 5,-€ for using the playground ! It doesn‘t matter how long you stay and it doesn‘t matter how much you spend for food and / or drinks ! And I think that is not really nice and fair. I have to say I am not a local who will stay here for hours. I am just pasing here by on our way from Croatia to Germany. Means little stop for a break to drink and eat something ( normally).

The playground is still good, our kids ( we have two) like it. Also if nothing changed the past years ago ( no renovation).

I am with the customer to charge for using the playground ( the last time it was 2,-€ during the week/ on weekends it was 3,-€ per child). That was ok for me and I had no problem to pay for the playground.

When I was posting my first comment ( 2 years ago, using playground was for free ).

But 5,-€ now ( again: no matter how long you stay / spending money on food/drinks) is really too much! I don‘t feel confortible. Now I will be charged 10,-€ only cause my kinds are shortly playing here.

Sad that it changed this way.

Why can it not be like: Everybody who is spending on food/drinks xy € ( up to customer) will not be charged for the playground?

I will order my food somewhere else now, cause I am not hungry anymore.

That was 2 years ago ⬇️:

Perfect place to take a rest with the kids. They can use the playground and parents can relax and watch them playing. Prices a good, food and drinks also. If it's crouded food order takes a while.

We stop here nearly every time when we are driving to croatia...

The restaurant is in a good location - close to the road from inland to the Croatia border and coast. It lays by the road. You can't miss it. It has plenty of parking space - actually more you would ever need. They also have a big children's playground. You can use it for 3 EUR (I think) and 5 EUR on weekends. Unfortunately the service is not a good one. I have a diet and I have to know what will come with my order. So I asked them what's included in Raznjici (8 EUR) and their answer was a very disinterested: "Meat". The sound and mimics of an answer were almost insulting. I didn't want a scene there and ordered it. When it came approx. 25% of my order were things I cannot eat. I will not stop...

Prvič - zadnjič - nikoli več! Ambijent nas je pritegnil, in pot mimo, da smo se ustavili na kosilu. Prijaznost strežbe je po naročilu očrnila NEODZIVNOST! V restavraciji v času obiska no bilo veliko gostov, zato je bilo pričakovati neko zmernost pol ure, da bomo v tem času pa ha dobili postreženo. No dočakali smo hrano točno po 1 uri od oddaje naročila. Če ignoriram hrano drugih in se fokusiram samo na svojo osebko izkušnjo: naročil sem krožnik mešanega mesa na žaru, ba prijazno pobudo natakarja pa kot prilogo še pomes frites. Pričakoval sem torej, da bom kot je bilo na meniju opisano in tudi ponazorjeno, dobil krožnik na katerem bodo 3 Čevapi, 1 zrezek i in domnevno še 1 ražnjič ali pa tudi zrezek. Torej skipaj 250g mesa. In pa seveda posebej v posodi krompirček. Dobil sem NA ENEM KROŽNIKU skupaj pomes frittes nametan vse povprek in tudi čez meso, pod krompurjem pa 1 ČEVAP IN 1 ZREZEK (!!!). Sem prilagojen in potrpežljiv človek in se zato nisem takoj odzval. Pa tudi zato ne ker je sin vneto uživsl v svoji pizi, hči pa v otroškem krožniku dunajca.

Nato se je zgodil trenutek ko je sin kot dodatno pijačo naročil kozarec vode /drugega ne pije/. Natakar mu je "vljudno" dostavil kar cel vrč in kozarec. Res prijazno od njega, no ja samo do trenutka ko smo prejeli račun.

Tskrat smo uvideli, da smo ob vsem imeli zaračunano še postavko VRČ VODE IZ PIPE POSTREŽENO = 1 EUR.

Fantastična izkušnja res...blamaža, da tko gulite večinom mimo potujoče tujce, ki se vračajo iz Hrvaške, po načelu dajmo ga fimveč odret, daj ga več ne bo nazaj sramota, da ste še vedno taki primitivni oderuhi. Sploh si ne zaslužite žaljivk.

Slabo reklamo za goljufanje pri hrani in umetnem nabijanju postavk na računu. Slabo energijo in negativizem do vašega odnosa, ki to ni.

Mojega denarja več ne dobite, niti mojega časa...