I ordered food online, when I got to the store I was told that the milkshake machine was broken and I should wait they want to ask someone what they should do with my order . Later was told that I will be given a refund and after waiting a while a third person approached me to enquire about my online payment method then she called four other colleagues of hers they gathered in a corner and she started using the mashind to make milkshakes and came with my milkshakes. I was already bored when I received my order because I couldn't understand why if they have an error or shortage on their side why does it not reflect on the app also to avoid such unnecessary waiting and...
Read moreOn several occasions I went to buy the colonel burger I was told they don't have the big buns and they'd can improvise and use the snack burger buns and I'd still pay the same price. I was not happy about this because KFC is a international restaurant and it was so unprofessional that they didn't have enough supplies of what they have on the menu. On a different occasion I wanted a twister and I was told that they are finished. This sort of behavior and unprofessionalism I have only experienced it in KFC's located in the townships, something truly need to change because we aren't being taken seriously...
Read moreWe had to wait for more than 20 minutes for 2 twister meals as we were heading to school to fetch our son from school as it was raining. To my surprise only got one twister which was hot and other one was ice cold and the turn out time for a whole drive through got me to regret why I turned to that KFC because I had to drive around to look for my son on the streets because I arrived late . I'm not happy and I doubt I would go...
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