Roman's Pizza Daveyton Mall — Restaurant in Daveyton

Bought a double large the cashier points the flavors very dismissively alright no problem. My number is 317 my niece 318 we order the same thing 1 BBQ chicken(thick base) and sweetilicious chicken (thin base). My niece's order is called before mine I still don't mind, another cashier is there opening the boxes I'm assuming to check that the pizza orders are correct... To my surprise here I am at home with a thick base pizza with mushrooms in that I did not order, my question was why was she opening the boxes and checking the slip to only have the incorrect order given. I'm...

Fun fact: I really like this pizza especially the pepperoni one trust it's amazing and truly a masterpiece

Food: As i mentioned in the fun fact i love the pizza,its amazing and just a total masterpiece

Service: Amazing trust me it feels like you have to wait 3-5 minutes to get one pizza it's they made it in advance and when you order it they put it in the pizza oven and put it in the box and give you it

Atmosphere: Amazing people,adults,kids and families speaking each other and eating pizza in other words...

I bought a pizza pie had to wait for my order as usual, but noticed that the customers who bought after me were now getting their orders, so I asked what about mine? It was then the cashier asked the cookers about my order! Guess what she didn't come back to me and apologize she just said "abalenzanga" so I asked for a refund.

Only the manager of the store apologized but the cashiers nothing and am wondering if they were trained or told about the costumer experience, you can do...