Fishaways — Restaurant in Eastern Cape

WIP StC

Steers/Fishaways Summerstrand hits just the right balance between being a tumultuous hot-spot for night-life's fast-food dining - and a serene, relaxed and welcoming oasis where one can enjoy some quality time alone or with family.

I have frequented these establishments for many years and have seen it in its mightiest strengths and its weakest pitfalls - but so long as the quality of the food and service is consistently good and outweighs the bad, then my review will remain posted.

Most of the staff are mostly in a good mood most of the time. Some are beacons of positivity and encouragement, while others prefer to be a bit more reserved at times. However,, they are always welcoming and do enjoy the occassional small talk here and there and the roaring laughter of exchanged humours!

It is almost a daily occurrence for managers to go above and beyond their duties to help those with minor misfortunes or difficult emergencies.

There are very few slackers. Few.

The music is quite pleasant and diversified, as are most of the customers. To find fault in the 5 to 10 minutes of music being played while one waits in the shop, is to find fault in one's own tolerance. After so many years, I'm confident that the franchise knows very well the volume and diversity of their clientele, much better than any individual client could.

Steers/Fishaways is located in a special spot. It has the convenience of a laundry, petrol station, a water refill shop and access to some important roads. The staff, from top to bottom, are committed to keeping the site safe, secure and tidy.

I've never had a problem with my order, but then again I have my problems in order, so good karma prevails! The staff are mature and responsible enough to be able to handle problems and complaints with mutual respect, tolerance and understanding.

When you visit a place enough times, you learn the realities of said place. Things can go wrong, things break, people have lives - but they push through and the day goes on.

It is unfortunate that people choose to be obnoxious, ungrateful or even spiteful in their reviews - leaving a bad impression of self-entitlement unto themselves, mostly. Constructive criticism is always stronger than demeaning beratement and it may also spare one's own integrity and honour.

Overall,, Steers/Fishaways has become the proverbial Italian Mafia Familia Restuarant that protects, knows well and informs true its community; while delivering genuine, quality experiences.

A local meet-up where you can catch-up with friends, students and business colleagues, of new and old, or even family!

Also,, much better atmosphere and attitude than the Boardwalk, hands down.

The place has a strong character and passionate personalities.

Catch it fresh.. it just...

I ordered the grilled platter with 4 hakes, rice and pops. I did not get any rice. Instead I got some half raw potato chips. The pops was not as fresh as the previous time I ordered it and the fish was also not as tasty as the previous time. It was as if this was not my order, cause I was told to wait in my car and they would bring it to me. The time I waited was too short for them to prepare the meal - I waited much longer the previous time. The pops had no crunch. I think this was somebody else's order and was standing on the heating shelf for a while. I did not check his slip when he brought me the package to the car. He just said it is nr 54. I paid R219 for that crappy food. I expected better since the previous time it was not so bad. I will not buy there again and will not...

18 March 22 - been receiving such great customer service from the coloured lady in training. She's so warm, friendly and very professional. Until today when Ferida spoiled my impression of this establishment 🙄 she deserves to go to the back of the line and not be up front - back of the line as in the kitchen where she's not seen or heard cos she's very abrupt and has no customer service.

Also, the portions on the website for the family platter vs what you get is definitely not a large rice portion and medium chips portion. Very disappointing but fresh...