KFC Greenfields — Restaurant in Eastern Cape

Dear kfc team member Linda

Please learn some ethics and professionalism. I order food at the drive through. I pay for the food. Upon collection i am told that i must wait in the parking lot for 5 minutes for wings. I stated that this is a drive through and that i should have been informed that the wings were not available when i placed my order. You left and returned to tell me that i must wait in the parking as the wings will now take 10 min. Once again i stated that i should have been told before i paid and refused to wait in the parking. U returned a minute later with a bucket for one toppled inside the brown bag and the smallest piece of chicken with a few chips and suddenly u had the wings that u told me was not prepared inside the bag. Shame on you for your deceptiveness and poor service. You thought i was desperate enough to accept such a pathetic meal. I was not. Needless to say i returned that meal and took my money and used it to buy a meal elsewhere. Shame on you!! Treat your...

Worst KFC branch I had ever been to. Always have an issue with drive through. Paid for a meal in drive through and was made to wait in the parking lot a common occurence. People going instore were receiving food quicker than the drive through. DID NOT RECIEVE MY FOOD DESPITE IT BEING PAID FOR. Receipt was used to write down my number plate. Head office was emailed with no response,pathetic service,whoever owns this branch should seriously reconsider as the standards here are down the drain,disgrace to the kfc franchise,if this is happening on the outside I can imagine the standards in the kitchen are...

Shocking as usual. Such a pity as KFC a good product .. . Ja this outlet actually deserves like a 9 or 10... yes u did see correctly... For service, hell no That don't even get to the start line. And.. been reported to regional office in the past, sadly another year come and gone and we just pay for ??;:;:". What to say hey. Another shocking shocking experience last night. What can we as customers from the greenfield and surrounding areas do to get KFC to offer...