Debonairs Pizza Meadow Point — Restaurant in Gauteng

I can never be happy with what I experienced.. On Saturday 2nd April 22 I ordered pizza using the Debonairs App and the only store that was available for delivery wa Meadow point, my order was accepted and being prepared. 45mins later I recive a call from the Driver saying he won't be bringing my food I'm too far from the store he might be robed he can't take the risk he'll deliver my food/Order the next day 3rd April. I then asked to speak to the manager he handed over the phone to a lady who told me the same thing. I then asked for immediate refund she said it's impossible for me to get my money back to my card at that same time it will be in on Sunday / Monday the latest . I waited till Monday afternoon called in and was told that their boss prossesd the payment it will show on my phone shortly.. Today is the 5th April and I haven't received my money back I called in At the store earlier spoke to a guy who said their boss sent a message confirming that I'll be receiving my money but I haven't time is now 22:30 money still not reflecting

I want my money back the store failed to deliver my food nd now I'm being taken pillar to post...

I ordered from Debonairs Online - Meadow Point today and was very disappointed with the quality. The pizzas arrived overcooked and burnt both inside and out. The sausages were charred, and the crust was so overdone that it was brown, hard, and difficult to chew. Eating it was uncomfortable, and it even hurt the teeth. This is by far the worst experience I've had with Debonairs, and I’m genuinely unhappy. I expected much better quality and care in what was sent out to me. This experience has really left a negative impression.

I called to let them know about this and for them to improve...

Their customers service is very poor,if you don't wait for an hour for your food,they force you to buy what you don't want.

Their single pizza is always out of stock for some reason and I buy that for a 3 year old...today I was forced to buy a double small pizza cause they didn't have what I wanted,how??make it make sense...I'm really not happy with the service at meadowlands and what's said is I always get the...