I found a long strand of straight hair embedded in my pizza—an utterly unacceptable breach of basic hygiene and food safety. I immediately called to report this contamination, yet I was kept on hold for over three minutes with no resolution. Instead of addressing the issue with urgency and professionalism, the phone line was shuffled around without a single moment of acknowledgment or apology. Frankly, your HSSE protocols appear disturbingly lax. What aggravates me most is the dismissive attitude I encountered while attempting to raise a legitimate health concern. I expect an explanation, an apology, and corrective action—promptly. Romeo is also not equipped to handle complaints claiming it’s unluckily to have hair on a pizza with everyone’s head covered the point is we found hair period. Ludicrous don’t put people in positions of authority with back of...
Read moreThe place is absolutely amazing. A gentleman by the name of Mohau assisted me and I can confirm that he’s truly exceptional, he has a great smile, an amazing attitude , he is so quick to assist customers …. It’s such a pleasure dealing with him. Amazing customer...
Read moreI placed an order via call and my order was never placed, when i called to track the order the lady tells me that they’re closed and that she called me which was a lie. I’m so...
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