KFC Eyethu Mall — Restaurant in Gauteng

Disappointing Experience at Newly Renovated Store

I recently visited the KFC at Orange Farm Eyethu Mall, expecting a clean and welcoming environment, especially since they just renovated. Unfortunately, my experience was a letdown.

Major Issues:

Dirty Premises: The entire store was filthy, with trash and debris scattered everywhere. Unhygienic Seating: We had to request someone to clean our table before we could eat. Floor Condition: The floor was dirty and poorly maintained.

Expectations Not Met:

Considering the recent renovation, I expected a clean and modern dining space. Instead, the store's condition was unacceptable.

Recommendation:

Until KFC addresses these cleanliness issues, I would advise others to avoid this location.

Rating: 1/5 stars

Suggestions for Improvement:

Increase cleaning frequency. Ensure staff maintain the store's cleanliness. Address...

On Saturday the 09 of December 2023 I went in KFC because my son was looking for a simple thing, Just ice cream. After waiting in a queue with 4 people in front of me we finally reached the counter to order.

My son was so happy that he will finally get ice cream only to be told there is no ice cream. The sad thing is this is my third visit and no single day do u guys have ice cream. Please explain how u always not have such a simple thing all the time? My son is 3 he was so disappointed he cried thinking I was lying.

Your ice cream machine is either broken or you just never have. Please note our memory with your service is sad I will never set foot in that KFC.

Your shop is dirty and the lack of effort is always like we are begging for service.

Please check if you are running out of ice cream or you are just not selling it and remove it out...

Firstly my order was wrong that lady did her own thing secondly they have me cold food from someone else order after getting mine wrong and it was so cold never buying there again this was two weeks back but because I just found out you can review am going it for the plot cos sis had an attitude after getting my order wrong made it my problem that...