I thought I wasn't going to say this but no maarn... So yesterday I decided to have my lunch there by avenues springs steers I ordered my meal but I had a problem with their chicken patty so I called the waitress and told her about it and also that I have found a bee inside my food she asked me so what do I suggest her to do, THAT ATTITUDE FIRSTLY OK I said to her I don't know how you guys deal with such situation to a customer she then called her manager the manager she as well gave me an attitude they then took my meal and gave me something else of which wasn't what I ordered OK fine I kept quiet and also felt small by the waitress's attitude and I didn't even know how would I report her attitude to the manager coz even the manager herself gave me that very same attitude I'm deeply disappointed by the manager management skills and how they treated me...
Read moreThe guy at the counter was just not having it at all,First I ordered a mojo meal,and told him I'm dining in,and that I want the buddy drink as well mind you we talking in our own native language,guess what i was told I was gonna wait for 10 minutes but I ended up waiting for 10 minutes longer,and when I told the waitress she told me my order was made take away that's why I wasn't served,she later gives me my order and it's still doesn't have my buddy coke,When I told her about it she now responds with a smirk on her face and in an undermining way saying it was not ordered and wanted me to pay the full price for it(it was on special with the meal)AS IF IT WAS MY FAULT THAT THE DUDE AT THE TILL WAS JUST ON HIS OWN SPECTRUM,I felt so undermined shem🚮However I the...
Read moreI'm a Steers fan but today's service at the Avenues was really disappointing. A friend and I went out for lunch I went for Steers coz I can't resist the chips :) ...she went for KingPie because that's what she likes. We got her order and went back to Steers to collect my order. When we went to sit down the ladies at the counter told us we couldn't eat King Pie at Steers. I asked them if they expected my friend to stand outside while I ate or and they told me about a sign ...what kind of customer service is this ? We had just walked from the Springs theater to get food and then we were told we couldn't sit together and eat. So had to walk back to have a meal together. Very...
Read more