Mugg & Bean — Restaurant in George

The Manager, Paulus.

Hello, this is just a short note of appreciation regarding EXCELLENT service in your group.

I am from Gauteng and frequently visit Mugg & Bean on my travels as there is a meal on your menu that I just love, (MEDITERRANEAN VEG).

The service I received from RIAAN (waiter) whilst in Plettenberg Bay unquestionably way surpasses any other that I have made use of.

The friendliness and attention to detail was astounding and this was topped by the quality and amount of toppings of the meal.

Each morning whilst on holiday there for a 10 day stint I went back there for breakfast and thoroughly enjoyed the experience. A level of service like this is most unusual in South Africa and I can gladly recommend the service and food to all of my friends and colleagues.

Thanks again for making our breakfasts so memorable.

Best...

Mixed feelings on our experience, if you’re a nachos lover, their version will not satisfy you, they basically lay a bag of nacho chips on the plate then add bottled salsa and canned beans on together with the other ingredients, the dish lacked freshness. For cleanliness I have to rate a poor score because the floor wasn’t clean enough and still had food from previous customers under the table. We enjoyed the cappuccino, mocha latte and hot chocolate. Our burger, chicken strips and chicken livers were very delicious. Our waiter just needed to be so much more, didn’t even thank us for the R50 tip, maybe it wasn’t enough although we would have tipped more for friendly,...

This incident happened in December .. I asked a waiter for a coffee milkshake made with double espresso to take away. The water pulled a face at this and told me that it sounds disgusting. So I left, never to return again. This same waiter has been there for a long time, his attitude matches the general service of this Mugg and Bean outlet which is also in dire need of an upgrade, not only in premises but also in the quality of the staff employed there, the service they offer, and the food and beverage preparation and presentation. This is Plett for goodness sake … the Feeling is not in...