Debonairs Pizza — Restaurant in KwaZulu-Natal

The service at this place is just outright terrible. I'm not sure if it's an issue of having trouble grasping instructions or they just can't be bothered. I've used their delivery service more than twice & on each occasion it's either they've advised the wrong payment total, delivery after waiting hours on end, not brought a speedpoint after asking for one & them agreeing, ALWAYS bringing the wrong drink order — you ask for coke, they'll bring stoney or whatever they feel like on that day without prior communication with the person that's actually paying. This place is just shocking. It's really getting pathetic at this point.

Struggling to even understand how they're at 4 stars when they should at least be at a 2...

This is the worst Debonairs ever(montclair branch) . It's says delivery to my place on the app but they call u to say they can't deliver, even though it's under 5 km from them. They ask you to pay the delivery fee but after waiting for over 3 hours day they can't deliver. It's resturants like this that make u lose trust in buying take outs.. Why ask us to collect if we wanted delivery in the first place no correspondence at all. You'll have just lost a very valuable customer. NO...

Worst experience with debonairs, first with glenwood, 2 hrs late, then ordered from Montclair branch, made 3 call t the branch, they said order was on its way, 2 and half hrs later I received a call saying road was closed and that I should come pick up order, the reason for ordering is so it could be delivered, paid with voucher which will be lost and it should be refunded. Terrible service. Manger Helena was to return my call but never...