My recent visit to Texas Road House left me feeling extremely disappointed and unsatisfied. From the moment I arrived, the excessively long wait time of 45 minutes set a negative tone for the entire experience.
Once seated, I eagerly ordered the ribeye steak and baby back ribs, expecting the signature quality and flavor that Texas Road House is known for. However, I was left thoroughly disappointed. The ribeye steak was a letdown, as it was excessively salty and lacked the tenderness and robust flavor that I had come to expect. It was far from the mouthwatering ribeye steak I had hoped for. The mediocre taste left me wondering if the kitchen had overlooked proper seasoning and preparation.
To make matters worse, the baby back ribs were equally disappointing. They were dry and lacked the succulence and smoky flavor that one would anticipate from well-prepared ribs. Instead, they tasted more like a hastily microwaved dinner, lacking the authenticity and care that I had come to associate with Texas Road House.
The overall experience left me feeling that my time and money were wasted. The long wait, combined with the underwhelming quality of the food, made me question the value of the visit. I expected a satisfying and flavorful meal, but unfortunately, that was far from the reality.
While it is important to acknowledge that restaurants can have off days, the shortcomings I experienced at Texas Road House were significant enough to leave a lasting negative impression. I hope that the management takes this feedback constructively and works to address the issues in order to provide a more enjoyable dining experience for future customers.
In conclusion, my visit to Texas Road House fell short of expectations. The excessively long wait time, coupled with the underwhelming taste and quality of the ribeye steak and baby back ribs, left me feeling disappointed and regretful. I cannot recommend this particular visit to Texas Road House, as it did not deliver the exceptional dining experience that the establishment...
Read moreSo went to texas roadhouse house today to celebrate my husband birthday. We were 11 people. We ordered our food and it took about 30 min till they brought it out. It started with that they messed up 1of the kid's order (brought it doppelt out but mixed up the sides, what can happen) everyone had there food except for mine, so the doppelt mixed up order they brought it in the back it was a 6 oz steak and a baked potato, what they touched with there hands to switch out on the plates of the kid) i ordered the 6 oz steak with shrimps and a baked potato, it took about another 15 min to bring out finally my order and it was the same baked potato and the steak what they touched with there hands and the shrimps on a different plate (my husband had the same order then me and it was all on one plate). I took a bite of it and it was really cold and shrimps weren't even cooked through!!! I told the server and she brought the manager over. He then said he will take it of the receipt, but did not bother to tell the kitchen to make me a fresh dinner. So basically I went to a restaurant to have a nice dinner and went home with no dinner at all. Everyone was wondering when my food finally will come, (by that time everyone was done eating) till someone ask when then my food will come and he said there will be no food for me!! Never in my life did I go to a restaurant to eat and go home hungry. I'm really disappointed of the poor management and how he handle it. This place will never see me again. DO better. I had to give a 1 star if I could this place will get no...
Read moreWell it was around 815 45 mins before close. The first issue was I asked for a table or booth where people were eating and the host told me it’s only one you have to sit at the bar. Secondly a new waiter whom was not the bartender comes up to me and tells me I cannot get and bread. She said they just turned off the machine and can’t make more. Then I ordered a 16 oz medium welllll sirloin. 5 mins later, The bartender brings out my plate and the steak had so much blood comping from it that the plate looked read. Then she asked me if it was ok I told her no that I asked from medium well could you please take it back. No fault to the sweet bartender who was just doing her job. But she comes back about two mins later she brings the steak back out and I proceeded to cut into it and blood started to come out again. I told myself maybe it was from the plate because she brought it out on the same plate. But no the inside was red still all but the edge that I cut before she took it back the first time. At this point the outside of the meat was well done but the inside was closer to raw. Lastly the sides I orders was loaded baked potato and green beans. Instead of giving me regular butter they put the cinnamon butter that comes with the bread on top of it with the rest of the toppings with out sour cream. Needless to say at this point I was done...
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