This place was recommended to us by one of close friends. The interior is truly beautiful, clean, outside calm sitting area, tapas style food also very tasty! You can tell it’s one of those exquisite places and therefore you set your expectations high! Unfortunately our experience was very poor. Managed to book a table online and 30mins before the booking I received a call (also poor service, had to hung up twice and cal again) that the hotel is fully booked however we could sit and eat at the bar. Understandable, so we have accepted. Arrived at 7pm, being the first people arriving at the restaurant it took 45mins for waiter to take our order. At this point all tables were more or less still empty (meaning we could easily eat by the table before the place got actually full). Have ordered one starter and two positions from main menu). The waiting time for first dish was 45mins-received one of the mains (still no starter). Half an our later we have kindly reminded of ourselves and the response we received that this is tapas so the main idea is sharing - not sure what to share as we still haven’t received the full order and managed to finish the whole jug of sangria in a meantime. 5 mins later a waiter came to check what food we were missing, we then received the plates and new cutlery(?). The rest of the food came after 30mins since we received the main. Starter came last. We then waited 15mins to get the bill and had to remind about that too. I understand that it got busier later in the evening but we were the first people to come to the restaurant (opens at 7pm and we were there 7.01pm). Felt like we were being forgotten about, compared to other tables. I must add that we were served by 5 different waiters, which none of them knew what’s going on. Expectations set very high and such disappointment, such as shame as the place has got great potential!