99 Sushi Bar Villa Padierna — Restaurant in Benahavís

I want to be fair. The food is very good and the place is beautiful. Everything seems to point to an incredible night, right? Well, now you get the hostess at the reception of the restaurant. We arrived just on time l, and at the same time she received a phone call. The basic rule of courtesy is that you don’t take the call and you greet the people that are in face to face in front of you. Not for her. She raised her hand indicating “I am taking the call please wait”, and when she finished then she greeted us. Ok, not a great beginning. Then she places us at a table. Not the one that I explicitly asked when I made the reservation a week ago, but another one. When my wife asked if we could take the one we booked (which was available), she said the other table is for someone that has made a reservation. So have we, right? Well she told us the other couple comes very often. Then I think, this is the second time we come this summer, and every summer we come here three or four times (and this is a seasonal restaurant). Well, we were bringing some friends, and that was stopping us from directly leaving the place and going to a McDonalds, whose service is much better than the service the hostess has given us. Everything about this lady is terrible, the way she talks, the way she looks at you over her shoulder… the way she addresses any issue. The bill is high even when you benchmark to same level restaurants in the area, so you expect courtesy levels to match. Well, she is an entitled one, so don’t expect that. Just to finish with her “experience”, when she was taking note of our drinks she decided she would not do that and left without saying a word cause one of the guests took about 5 seconds to decide her drink! The only thing she did good is not to come to our table anymore during the night. The rest of the crew are actually very nice and the food is good. But this is the second time she behaves like this (this summer) so we are done with this place. There are better options. My recommendation: you will not have a bad dinner, but you will be addressed in an uneducated manner, looked over the shoulder and most likely you will not like it. if you plan for a great night better try...

After some thinking and rest during the night, I'll go for a 4 stars for this place. The food was a 5 stars one, but the experience was a 1 star only (due to their landlord, more below). But, after some thought, I'm going with a 4 stars for now. If they want me to be back, and get a five one, they really need to talk to the hotel and sort out the parking disaster. Regarding the food, it is still the same great experience and a very similar menu as the other restaurants in Madrid. Great consistency, amazing dishes, all great. It is quite amazing that they have kept this level since their early days in the 19 sushi bar in the Salud street. The place is also a quiet, top notch area with great service, location and surroundings. But all the investment in the place, the service, the food are futile when it takes 30 min in a 50 degrees parking to recover your car. We were like 20-30 cars, no more, and it took a line of cars and people to pay 6€ each in a hell of a parking. 20-30 cars that spent easily 500€ each in restaurant+drinks, that were forced to complain, sweat, and loose 30 min to pay 6€. I can tell that everyone in that parking got their experience ruined and their moods changed after that. Owner/manager, please talk to your landlord (hotel), and fix the parking issue. Either make it free or make it work, it's not...

My family and I came for a dinner a few weeks ago. Although I booked the place 3 weeks in advance, they wanted to put us at the worst table, literally next to the entrance/reception (there were plenty of empty tables though), we asked for a better table, so they put us in the next room, which looked alright. It took them ages to bring the menus, take an order for the drinks and food.. Food was mediocre at best, far from authentic as they claim it is, ridiculously expensive for the quality.. The service was simply not existent!! I spent more then 50% of my time waving at a server.. When we asked for a bill, it took them ages to bring it then we asked for a card machine to pay with, and they completely forgot about us for at least 20 minutes (we mentioned a few times we were on a rush), so we took the bill and went to pay at the reception, were we had another disappointment with the extremely rude manager, who dispite being very unbelievably rude he decided to blame the issue on where we were seated (not visible to the staff). He refused to listen to our feedback, and simply said "just leave".

I have never experienced anything like this at any restaurant around the world, been living in Europe and Asia.. it's...