Cap Roig — Restaurant in Maó

I am giving this three stars because I don’t want to be overly harsh but it could have been two. (Having written the review I changed it to two)! This is a long one because it was so frustrating how great this hotel could be but isn’t!

The hotel itself is lovely, set on top of a cliff a 15 min walk to Platja D’Aro.

There is however so much they get wrong and I find it extraordinary they do as it’s all so basic.

Check In was bad. Very short and rude reception staff. The whole process took 10 mins for what I assume were outdated and antiquated systems as it was not because they were showering us with information. We were given no details about the hotel or meal times, services etc.

Water - on Day 1 we were given two medium size bottles of water. Understandably, we thought, we drank them. However when we expected these to be replenished on Day 2 we were told that water was only given on Day 1! We were there for six days. This is the most basic service a hotel should offer especially when you can’t drink local tap water. Don’t worry though you can purchase a small bottle for €2 from their vending machine. I tried this and it did not dispense the water but it did charge me €2. I asked reception and they said nothing they can do.

Parking - if you are going to advertise your hotel with parking have enough parking for the amount of guests staying. They don’t. As a result people have to park at all sorts of angles and in spots on the public road leaving them vulnerable to thefts etc.

Food - breakfast is limited, not bad but certainly not good. They have maybe 8 tables to sit outside or you are stuck in an old fashioned stuffy dining room where they don’t clear tables to allow turnover of guests. The juice is stale and the coffee is bad.

They don’t tell you they also have a dinner buffet service. This is only €28 a head but you get what you pay for. It was not good.

Taxis - we ate in town most night because dinner at the hotel was bad. Organising a taxi from the hotel is mental. It takes an hour to come and then you have to pay a €8supplement to the driver (same driver every time so they must have a deal). It costs €17 to go 5 minutes into town. They should tell you it’s a 15 min walk, something we had to find out ourself.

Noise - it’s a loud hotel. People leave dogs in their rooms barking. The cleaners start pushing their trophies up and down the hallways loudly from 7:30/8am. The walls are thin! We could hear the couple in the next door room arguing every morning (and making up in the evenings!!).

Furniture and fittings - old furniture!! They’d also pushed two beds together for our double bed which is fine but as a result the plug socket was on the bed and so were the light switches every time we moved the mattress would hit the light switch and turn all the lights on. Very annoying. There was only one other socket in the room which made charging anything impossible. The fridge and air con are also both very loud.

TV - the tv was one of the first flat screens ever invented I think. It was small and old. No chance of watching anything.

Staff - there was one lovely lady who worked the poolside bar and one of the receptionist team was great too. Other than that the staff were rude, unhelpful and basically couldn’t care less about the people staying...

We were very excited to try this place and given the good reviews we made it our very first top of our trip after landing at the airport. The starts were delicious, garlic prawns were 11/10. Sadly given the price the rest of the meal really fell short. They only have a few wines to buy by the glass, none of which are Menorcan and the one that was recommended to us was not very nice. The main courses were extremely average, despite choosing two of the fish of the day options. The fried fish came with one small piece of lemon and overall didn’t have much taste. It was just a little underwhelming. Back to the positives, the staff were very friendly and the view is absolutely stunning! A little bit more love and care when it comes to the main courses would justify the price point, but as it stands right now, I felt regretful about starting our trip here. It’s very possible that it was just a case of being there on the wrong day, because all of the other reviews and videos that I saw online absolutely rave...

We were really counting on this place as a one specializing in fish.. and unfortunately we were dissatisfied for multiple reasons: the majority of the dishes was served 3 minutes after we ordered which means it was really precooked and that is not that good for the fish (especially squad or octopus). Secondly after passing 5 minutes asking the server if we could have a bigger fish than 500g as it’s in the part: fish of the day by 100g and him saying “THAT’S THE WEIGHT” we learnt with the bill that actually it was 700g. I will not comment on the salad, just see the pictures, and on the salt/pepper in small paper begs in a place where you pay 20g by plate. Last but not least - I would not say the atmosphere is welcoming and warm here as in other places we visited on the island, it was rather “come and spend your money” but that’s not what makes me put 2 stars only,...