Jacaranda Restaurant — Restaurant in Montuïri

Seriously one of the worst dining experiences I’ve ever had. The waiters was inattentive and everything was slightly off. Our wine, for example, came after the first course. The octopus was inedible and so chewy, my friends and I couldn’t even get through a single bite. One friend ordered a chick pea dish which literally was a can of chick peas poured into a dish, with tahini on top, and a bit of raw onion for garnish. Nothing else. The portions - even for fine dining standards - were minuscule. Lastly, when we asked for a description of a certain type of dessert local to the region, we were shown a photo of what resembled cheese cake. What came out couldn’t have been more different — it was basically a chilled watermelon soup with a dollop of soft cheese in the middle. There wasn’t a language barrier, or an overly busy night to explain the horrific service, which id understand - it was a general lack of awareness and customer service. The setting is so stunning and the food was so vile that it was just a very confusing experience all around. When asked what we thought of the food, we said our dishes (uneaten) weren’t to our liking, to which they responded “oh sorry.” I’d give 0...

We came to this restaurant two years ago and absolutely loved it, so we were really looking forward to coming back—this time with our baby. We made a reservation in advance, and nowhere did it say it was adults only. No warning on the website, booking form, or confirmation email. Nothing.

We drove a long way to get there, were greeted, seated, and even handed menus. Then, after all that, they came over and told us it was adults only and offered us a table inside. The place was almost empty, and our baby was just sitting quietly.

What made it worse was the way it was said—like they were trying to hide the baby, as if her presence was a problem they needed to deal with discreetly. It felt really off and uncomfortable.

We felt completely unwelcome and had to leave. Honestly, it was such a disappointing and frustrating experience. If you don’t allow children, just say it clearly before people show up. Wasting people’s time like this is really not okay.

Won’t...

An horrendous evening!! Having booked well in advance for my 50th birthday I had been incredibly excited by the amazing menu and particularly looked forward to the BBQ under the stars as I knew my teenage sons would be well catered for and at more than €300 for the food alone we were guaranteed a great night. However on arrival I was told my booking had since been cancelled due to hotel capacity despite receiving no notification of this and also having email and text proof of my booking! The maitre d eventually sat us at a table but not before he had humiliated us and made a big show of his power. In the end we chose to leave as the moment was lost and totally beyond resolution. Unless you are staying here as a hotel guest then don’t bother, it’s not...