We made the huge mistake of calling in here on the way from enjoying the beautiful Cresta del Gallo. Having read the awful reviews on Tripadvisor we were prepared for the 12euro per head minimum charge and for some brusqueness from the manager in order to enjoy the view shortly before sunset. But it was even worse than we expected.
We arrived around 8pm. The section set up as a restaurant was empty. 2 small tables were occupied in the first section (the one with no view). We are English, trying to learn and speak Spanish. The manager is Spanish, with no English.
We asked for a table for 3, the manager told us they were full. We pointed out they weren't. To which he rattled off about the 12Euro per person charge which we said that yes we knew and agreed to, but we would like like a drink, perhaps something quick to eat and to enjoy the view (we would be gone by 9pm). He said the tables were booked at 9pm for dinner. Yes, but it is 8pm now we replied and we would be gone by then.
He finally conceded to allowing us in and showed us towards a table just at the start of the dining area, set for 2, with no view. Still none of the other tables were occupied. We pointed at a table for 4 but no....if we were to stay it was at the table for 2 with no view.
The location is great. The manager is appalling. Whoever owns this restaurant really should read the reviews and see the damage that he is doing to the...
Read moreYou can’t really even give one star when ‘greeted’ so rudely. As soon as my partner and I set foot over the threshold a waiter shouted something from the bar area with a flat palm raised at us. This was quickly followed by two different waiters rushing up to us at the entrance; one being told to stop us coming in and the other all gussied up with his Madonna microphone on his head and black apron asking what we were here for. (Big clue, it’s a bar and restaurant). This quickly turned to informing us there was a minimum spend €12 per head and if we wanted a drink we could only have 20 minutes. I could understand if busy with a queue but most tables were empty even those with the views. Returning to the waiter with the Madonna microphone on his head… there is a mastery to be admired. The mastery of how to politely say when ‘customers’ are most certainly not welcome. The skill often attributed to air steward’s who can imply the offensive clearly with a simple “thank you”. I guess ‘gays’ are still not welcome in some places these days probably as with dogs, but unlike for dogs, that’s a sign at the entrance they likely couldn’t get...
Read moreVisited this Restaurant again today and I have to say it doesn't improve. The service and attitude of the staff is diabolical. Although 30% empty we were made to wait with a hand up 'wait' sign and a sour face when a smile and a 'Una momento' would have been appreciated. The waiter then asked if we had a reservation and we said no. He pushed two tables together in the shade away from the views. So we asked could we sit in the sun and was told NO. He then walked off to clear some tables. After a few minutes we got up and walked away as we felt that unwelcome.
Further down the road we saw The BALSA REDONDA DEL VALLE Restaurant. What a difference! Seen straight away and given two tables in the sun, ordered coffees and immediately asked if we wanted any cakes with that! Which funny enough, we did! 😊 The Restaurant had lots of inside and outside space and a reservation is recommended. They serve traditional Spanish Fish and Meat Dishes including Paella. Lovely Service and how it should be - with a smile and a personal touch. Plus a lovely play area for the kids so our young Granddaughter was happy and...
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