Restaurant Review: A Five-Star Dining Experience
I recently had the pleasure of dining at Mooma, and I can confidently say it was a truly exceptional experience from start to finish. Our evening was made even more memorable by the outstanding service provided by our waiters, Sergi and Facu. Their attention to detail, warmth, and professionalism were second to none.
From the moment we were seated, Sergi and Facu made us feel welcome and well taken care of. They were knowledgeable about the menu, offering insightful recommendations that turned out to be spot-on. We started with a selection of appetizers, each dish artfully presented and bursting with flavor. The main courses were equally impressive—delicately balanced, cooked to perfection, and showcasing the chef’s talent for combining fresh, seasonal ingredients.
What set this experience apart, however, was the way Sergi and Facu interacted with us. They were attentive without being intrusive, ensuring that our glasses were always full and our needs met, all while maintaining a genuine sense of hospitality. Their friendliness and enthusiasm elevated the entire meal, making it feel like a special occasion.
In addition to the impeccable service, the restaurant’s ambiance was sophisticated yet cozy, with soft lighting and tasteful décor that created the perfect setting for an unforgettable evening.
All in all, Mooma exceeded every expectation, thanks in large part to Sergi and Facu’s exceptional service. I would highly recommend it to anyone looking for a top-tier dining experience. This is a place I will definitely return to and one that I will be recommending to friends and family. Five stars...
Read moreI wanted to love Mooma but meh. It started downhill at the reception desk. The girl couldn't find our reservation so we had to dig out the phone to convince the receptionist that we could have a table in a half empty restaurant.
QR menus are an anathema. At restaurants, both in Spain and overseas, we continue to be encouraged to access menus via a QR code, even after evidence suggests the risk of catching the virus through surfaces or objects is one in 10,000, according to the American CDC, similar to the odds of being struck by lightning.
What this means is that we are forced to spend the first 10 minutes at a bar or restaurant fiddling on our phones, when all we want to do is say “dues cerveses, si us plau”. But for the restaurant, the technology is now in place, it stops the faff of menus , allows people to order as and when they wish, and means they can keep the staff count down. Restaurants 1, Customers 0.
Next QR encounter: my phone won't work. Menu, si us plau
The starters were well presented and delicious. The cod and apples was surprisingly yummy. Fish on the bone was a lot of work but delicious accompanied with grilled veg. Hire a cook that can fillet, Mooma. Pa amb tomaquet was good. Bravas were gorpy.
Reasonable delivery service to the table. We were attended to by a half dozen plate carriers. That's not customer service. They were evidently too busy to bring the bill and card machine. Two requests and then we left the table to find the till. Lovely setting for outdoor dining. I expect more for €100.
Huge car parks. That's kinda scary for that number of driving cider drinkers. Mind how you go on the twisty...
Read moreThis place was amazing, the staff were kind and the food was excellent. I am giving 3-stars to encourage the managment to better organize the tours so the customer can privately communicate language preference and then the tour can be organized by language without subjecting the non-catalán customer to harrassment from very rude catalán customers that are upset they have to listen to castellano. Reading the other reviews I see that many non-catalan tourists have also commented about the language related barriers to fully enjoying their experiance. Promoting a tour as castellano/catalán and asking the customers to agree to a common language is not the solution in today's political climate.You could simply ask everyone their language preference prior to the tour and then facilitate the groups. If you truly want to be a Spanish and international tourist attraction then please adjust your internal processes to ensure everyone feels welcome. My family does appreciate the staff and how they handled a very upsetting, embarrassing and awkward situation. We understand that you cannot control the manners of all your customers, but you must adjust your services according to the current times. Unfortunately, this includes accounting for individuals that do not want to live in an...
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