Restaurant des Pléiades — Restaurant in Blonay - Saint-Légier

Our recent visit to Restaurant des Pleiades left me with mixed feelings. The restaurant promises a breathtaking experience with its unrivaled location offering panoramic views of the Alps and the lake. The scenery was spectacular, a perfect backdrop for what should have been a delightful meal. However, the beauty of the setting was overshadowed by the remarkably poor service we received.

The staff, although not busy, seemed disoriented and sloppy. As time passed, it was evident that both the chefs and the two waiters were drunk, which greatly impacted their professionalism and efficiency.

Our order was taken after half an hour, but the food never arrived. We watched as other diners experienced similar neglect, with many expressing frustration. Conversations with fellow guests revealed that no one had received their meals even after multiple hours of waiting.

The situation reached a point where, after a two-hour wait without any food or a reasonable explanation, we decided to leave. It was disheartening to see such a lack of management intervention or any attempt to rectify the situation. The potential for a lovely dining experience was completely lost to poor staff behavior and a lack of oversight.

The restaurant 1209 nearby has the same views and the service...

My worst Swiss experience, after calling this country my home for 9 years. I was tu ère with my husband and our three teenaged children. We are Swiss, we speak French, our only sin I feel was that we have briwn skin color. We were very very visibly discriminated against. We stood there waiting to be western, but only upon asking after 10 mins, they said yes ok sir at the corner table. Then for the next 30 minutes no one came to bébé give us the menu. I saw 3 more tables get occupées during this time, they were given menus and their orders were taken. I called the lady who was serving these tables gently— and she said yes, yes (oui oui madame) but never came to us for another 10 minutes.

By this time even our daughters were getting angry so we decided to just buy them Ice creams from the freezer and go back. When we were paying for the ice cream, I told the man at the payment counter how disappointed I was that we could not eat there. He practically shouted at us saying “yes it’s ok, we are busy”. I told him I saw them serve people who came after me and walked out. The lady who had promised to come to our table was smoking outside and chatting happily...

The service was awful. We waited more than 40 minutes to be served. No smile, no gesture, nothing… even if the restaurant wasn’t complet. The food was good (we order röstis), although a little salty and greasy. Mineral water pet bottle of 1.5 = 10.00.- is that normal? If it was glass, I could still understand but pet?! The view is amazing but the restaurant… could be...