Café des Alpes — Restaurant in Château-d'Oex

Cafe des Alpes 'Chez Massimo' is a stylish establishment in the middle of the rural mountain region of the municipality of Château-d'Oex (about 15-minute drive from Gstaad resort). The interior is a mix of traditional and modern with a beautiful glass chandelier suspended from the ceiling. The walls of the restaurant/café are decorated with two huge paintings – one depicting an arrival of Christmas tree on a sledge and another one – a sledge full of merry party goers both set in the 19th century. The main room is of medium size. There is also a bar counter area with a beautiful antique clock from 1920s. We have visited the restaurant out of lunch/dining hours and were there for coffee and tea which was served promptly by an immaculate looking waiter. We were happy with the place and...

WARNING AND BE CAREFUL: We went there without a reservation and we warned we have no reservation but we would like to have a drink, sth small to eat and a glass of vine. We were seated at the table by a waiter but later the lady who was collecting orders was extremely rude, unpleasant and she started to shout at us saying she doesn’t understand how we got the table and she kicked us out from the restaurant saying they only accomodate people for full dinner and it was a mistake we were seated by her collegue. I have to say it was the worst experience in my life, I am shocked. Be aware that the service in this place is not custumer friendly and totally disrespectful. PS I checked other reviews and I see a pattern with rude answers from the owner for bad ones. Don’t even...

Terrible service. The hostess shouted at us for offering our dog water! She could have said politely that it wasn't allowed to put the bowl of water on the floor, but she chose to be rude and started yelling at us, totally exalted and disrespectful. It was a rainy winter's evening and she told us to eat outside the restaurant if we wanted to give our pet water. At the end of the meal, she came to our table and told us to leave and never come back. Absolutely disrespectful, incompetent and unbalanced. The food itself is ok, but expensive - paying 22.50 chf for a plate of industrial Spaghetti with tomato sauce is a rip off. If I could I would rate it with no star, because this place deserves...