Restaurant Ganesha — Restaurant in Cham

Prior telephone call and then food delivery purchased through its website. Gluten and Lactose intolerance were noted as well as a comment on adding coriander leaves that went mostly overlooked. We are first and foremost happy and grateful for the service provided to the Community and the loved cooked food we received. So THANK YOU for real. Now, we would like to share some feedback for improvement just not for Ganesha "personally" but for our world. One topic is that of White Polished Rice. It is denatured, it is non-nourishing, it actually literally steals nutrition from the body with an apparent belly filling nature. We and many other clients pay substantially extra for Whole Rice (Vollkorn), which greatly compensates any restaurant´s extra costs of procuring such a natural source of rice. It will cause health improvement as well as taste improvement. Last and second improvement topic is that of tomato sauce. When tomato sauce from a can (heavy metals tin, aluminum-dementia-alzheimers,...) or best a crystal jar is used in food preparation, there is always added SUGAR, added refined sugar. We can taste it and it is the same sugar behind most degenerative diseases today, not only the obvious diabetes type II. Please please, then say it, "it contains sugar" or "it is done with canned tomato sauce". It is transparent and fair, and then anybody can choose with less information asymmetry. For anybody watching a documentary of how tomato paste is produced, most likely the decision would be no thanks. In August, that is in season, we would again happily pay generously offsetting extra prices of having a tomato sauce done with real tomatoes. It will not only improve health and nourishment greatly, but also it turns out to be absolutely unbeatable in taste. Intending it helps with...

The worst restaurant to call itself an Indian restaurant. The worst customer service with stale food from previous days served in buffet next day. Not only they not know what Indian hospitality is, the staff here is just outright rude, misbehaved and very poor in hygiene. I have visited this place sometimes thinking they might have improved over time, but it just keeps getting worse. The staff is rude to not just adults but especially to children. They have an issue cleaning after you, and expect you to clean the floor when you are leaving. If you cannot learn to clean tables, what are you even doing in restaurant business?! Secondly, they have the audacity to expect 1 year olds to not make a mess. Which clearly means that children are not welcome in this restaurant. Having traveled the whole world, I have never in my life experienced such stupid and irrational behaviour from waiters who even before assigning you a table ask you to eat without making a mess. Like it’s our first time eating out. Never will I ever return to this place nor will I recommend it to any of my family or friends. This is the worst Indian restaurant in Switzerland. Lastly, their food is sub optimal and not fresh at all. They serve Dal from previous days and the chicken is not at all Swiss quality! Very poor hygiene as the waiters touch the food with their bare hands before transferring it into buffet trays. Very very bad restaurant. Please refrain from going here if you don’t want to be judged while...

Hour and a half, delivery still not here. Called store, they don’t know where the driver is. No solution given. Is this my fault the store is 750m from our flat. Disappointing situation.

Update: after calling at 1 1/2 hours and being told they have no idea where the driver is we called again 20 mins later they tell us it’s in our mail box. Then accuse us of lying about not getting a call from the driver. Comically bad customer service. Restaurants have bad days, it happens. Accusing a customer of lying when you take 2 hours to deliver food 750m is going to land you someone actively suggesting to people not to order there.

Update 2: No call, no knock, nothing. We called the store twice… You had a bad day, you’re just making it worse making up stories with...