My experience with the hotel manager of this establishment has been the worst. I travel extensively and never did I have a hotel manager close the phone on me TWICE. I booked the first time a stay at this hotel a month ago, and due to being very sick on the way to location, I called them, explained and he agreed to wave my fee (not make me pay). I rebooked for a different date (thinking this was such a nice experience). My card was declined twice and my booking cancelled for this 2nd booking. When I tried to call and ask whether I can give a different card - the manager told me that "I had cancelled on them twice" and closed the phone on me. I called again to try and explain that I had not cancelled (they have no idea how to work with Booking.com) and he closed the phone on me again. As a result, they charged me for my first booking - which he had agreed to wave, and cancelled my second booking which resulted in me having to book another hotel at a much higher price. While this was probably a misunderstanding on their part - not processing my card correctly for the 2nd reservation - and something that could have been easily fixed, it turned out to be a terrible experience. I am sorry that in this day and age, a hotel manager can behave in such a way given he is in the hospitality business. Shame on you Sir, and next time at least have the curteousy to hear your clients out since I had every intention to come stay at your hotel and had called to make sure that happens. Now, I will not only make sure I never stay here again, but I will also make sure that everyone I know "avoids" the type of...
Read moreThis was my second visit to the l'Auberge Communale. My Swiss friends emphasised that it is definitely an "Auberge" rather than a "Restaurant", but its relaxed ambience and outdoor seating arrangements were what I was looking for. My fellow diner is a bit of a wine expert (well she knows a lot more about wine than I do, anyway) and in particular she is a fan of the award winning Les Frères Dutruy, a Founex-based winery. L'Auberge Communale has a good selection of locally-grown wines on its wine list, but as soon as my friend spotted Dutruy's "Les Romaines", all bets were off. ||The Plat du Jour was perch. It was very, very good. Perch does not come any better in my experience. For main course I had lamb which was OK, but no great shakes.||||The waitress was extremely friendly. My friend is a fluent French speaker. She and the waitress greatly enjoyed a conversation (in French) poking fun at my appalling French pronunciation. But I gave her...
Read moreThis was my second visit to the l'Auberge Communale. My Swiss friends emphasised that it is definitely an "Auberge" rather than a "Restaurant", but its relaxed ambience and outdoor seating arrangements were what I was looking for. My fellow diner is a bit of a wine expert (well she knows a lot more about wine than I do, anyway) and in particular she is a fan of the award winning Les Frères Dutruy, a Founex-based winery. L'Auberge Communale has a good selection of locally-grown wines on its wine list, but as soon as my friend spotted Dutruy's "Les Romaines", all bets were off. ||The Plat du Jour was perch. It was very, very good. Perch does not come any better in my experience. For main course I had lamb which was OK, but no great shakes.||||The waitress was extremely friendly. My friend is a fluent French speaker. She and the waitress greatly enjoyed a conversation (in French) poking fun at my appalling French pronunciation. But I gave her...
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