Fähri — Restaurant in Gersau

Absolutely terrible and disappointing. We are surprised at the good reviews this place get. We booked 3 nights for our honeymoon in April 2022 and was looking forward to the stay.

Firstly the room was dirty. When we noticed cigarette butts and grime on the balcony, the lady staff shrugged it off, saying “Oh the wind always blows things in.”

Secondly the lady staff was extremely unhelpful and unfriendly. For example, if we asked to pack the remainder breakfast so as to not waste food, she will say that she cannot. If we feedback to her to cut down on the breakfast amount, she will say that she had already prepared. The breakfast servings were prepared by her (not ala-carte nor self service), and a large amount of food was wasted. She also did not help with directions for the bus or cruise but asked us to go to the tourist information booth which was still a distance away.

Lastly, the staff asked during our booking if we will like fruit basket or champagne as it was our honeymoon. Thinking it was a nice gesture by the hotel to give a complimentary gift, we chose champagne. We were terribly shocked when the hotel charged us 95 CHF for it at the end of our stay. The cost was NOT informed to us. The exact champagne cost only €19 online.

We had a very unpleasant stay. Strongly do not recommend anyone...

"pied dans l'eau" = your feet in the water We had a great and unforgettable experience in this hotel with such charming hosts making your personal wishes become true (we asked after a day of mountain hiking on a very hot summer day (35 degrees Celsius) whether there would be a possibility to go for a swim in the lake - and we got bath towels and access to the "private" hidden stairs giving us direct access to the lake. The dinner on a terrace right on the lake was another excellent experience. The room with a balcony with lake view (you are sitting on the water and watch the mountains) with the smell and the sound of the lake was just what we were searching for. Just a GREAT place and for eating go for the fish...

What a scam this place is!! Arrived to a hotel that was deserted contacted the number which was answered by a polite gentleman. Apologised for the shambles and said he would have us dinner ready for 8pm. Once sorted in the room which was clean and tidy we headed down for dinner 8.30 came but no dinner. The helpful lady rang said gentlemen who concocted a story the chef is now sick. Pathetic excuse for a hotel which is overpriced and misleading, you should be ashamed and would advise all to steer clear of this awful place unless you like paying over the odds for no service and more lodging...