L' Atelier Gourmand - Cry d'Er Restaurant — Restaurant in Lens

Great location, great settings, well looked after by staff, but not sure the food was right, had the Stracciatella di Bufala & Filet de Porc, bufala was very nice but came with 4 cherry tomatoes, which was a bit disappointing.

Pork, looks nice on the plate but was very dry, small potion size, flavour was odd, chip was undercooked, fine dinning but without the standard of cooking.

My partner had the Filets de Perche de Lötschberg, again dry, flavour wasn’t right, undercook chip.

372 chf for 4 people 2 course is allot to spend when the quality of food wasn’t at the right level.

I only mention the above, because it’s a shame for such a great location and great setup to not have a menu that...

By far the most disrespectful, degrading and humiliating approach and service! Overrated by all means! After we paid more than 300 euro for cheap disgusting fondue that was served in pot like it was never washed before, cold potatoes and few slices of bread, I kindly ask the waiter if I can take the bottle of wine since it was more than half full and expensive, and he replied with - why would anyone want to take the bottle, nobody does that - with such a humiliating look like I asked to leave without paying. Never going back again, I hope avalanche will erase them, together with the waiter. The place next to them has amazing coffee and snacks, and they are very nice and all...

Very bad service. The manager is rude, and has no idea what customer service should be . He is disrespectful. We were sitting outside and asked to go inside as we were cold . He started screaming at us to stay outside ! Don’t go there ! I know I...