In winter, it takes around 30 minutes to reach the restaurant by foot. In summer you can drive almost up to the entrance. The building is an old chalet with a beautiful view and terrace. We have been going there for years and our last visit was very disappointing. We were a large group and had reserved quite a while ago. Despite confirming multiple times the size of our party, they got the number wrong. They quickly accommodated the change. As to the food, the fondue was excellent but the croûte au fromage was rather bland. Deserts were nothing to brag about. The wine was good but rather expensive (60 to 70 francs) The worst part was that the restaurant added a 10% gratuity because we were a group. This might be usual in other countries but not in Switzerland. We asked the manager where this was coming from and he mentioned that when we made the reservation he had sent the menu with the specific mention of the 10% gratuity. We had never opened the PDF attachment as we knew what we wanted. The manager agreed to remove the 10% gratuity and prepared a new bill. Even though the manager was always responsive, it’s about the client experience and the quality of service. Another example of poor service: you can book a transportation with a snowmobile if you do not want to walk for 15 CHF. The trick is that they only bring you to the restaurant but do not bring you back down after dinner. This was never mentioned when I booked the transportation and it could have been complicated if the person transported was not in able to walk back. Personally I’ll not go back despite the superb location. A real pity for a restaurant that has now lost its spirit of hospitality. One more restaurant in Verbier that has become expensive but does not offer an adequate service. It’s also interesting to see that the owner never replies to posts on Google