Le Carrefour Restaurant — Restaurant in Val de Bagnes

What a disappointment. We (6p) had made a reservation 3 weeks earlier for the 14:00 shift, confirmed and reconfirmed on the same day. We were well on time (1:30 PM) but the waitress asked us to wait until a table became available. Meanwhile, the queue of new guests got longer and longer, but everyone got a table except us. Once again told the waitress that we were still waiting while others were being seated, we unfortunately had to leave at 2:20 pm. The waitress indicated that the guests at the table she reserved for us had not yet left. It was too late for us and we had to leave.. Le Carrefour has 2 lunch shifts (at 12:00 and at 14:00) and reservations are required. A disastrous approach: not all guests necessarily need the same amount of time for their lunch. This was also apparent from the fact that guests were constantly leaving and numerous guests in the queue were seated from 13:30 onwards. Sadly, we were kept waiting. I can understand that some guests want to stay longer than 2 hours. All restaurants, large and small, can handle that. Unfortunately, Le Carrefour cannot. Very unprofessional and unreliable in my view and...

During peak periods, I recommend avoiding this establishment. The service quality diminishes significantly. They operate with two shifts, requiring patrons to vacate within a set timeframe, which is understandable. However, queuing for 20 minutes to enter, only to be prompted to leave 30 minutes before the next shift begins, can be frustrating.

For example, we ordered dessert 20 minutes before departure time. While still enjoying our coffee and dessert, the staff's behavior became increasingly impatient. They abruptly removed table settings—almost like magicians pulling a cloth from under a cappuccino. Their hurried, visibly frustrated demeanor escalated, culminating in aggressive actions, such as hastily placing bills on tables.

While we tipped for the food, which was reasonably good, the overall experience was unpleasant. I attribute this behavior to the Christmas peak pressure but believe that courtesy should not be compromised, even during busy...

I have always enjoyed dining at this restaurant, as the food has consistently been excellent. However, my recent experience was deeply disappointing. While the food that arrived was delicious, half of my order was missing, and the staff did not acknowledge the mistake or offer an apology. When I raised my concerns, I expected a reasonable resolution, but instead, I was met with hostility. The staff not only refused to address the issue professionally but also responded with aggression, even shouting at me. Unfortunately, this experience has left me questioning whether I will return, as the poor service overshadowed what was once my favorite restaurant. The “so called boss” said in anger, find somewhere else next time. Highly rude and...