I will never dine here again! This was the worst experience ever. After finishing our meal, we walked to the counter to pay and left. Suddenly, a middle-aged woman with glasses ran out holding the bill, shouting, 'Miss, you didn't pay!' We were dumbfounded, as we had just handed over a thousand dollars to her moments ago. It was utterly inexplicable.
Whether it was the owner or an employee, they claimed to have taken the wrong bill from another table. Such a mistake should never have happened in the first place. In the service industry, attention to detail and carefulness matter a lot. A seemingly small oversight can either make customers feel cared for or leave them with a negative impression. Needless to say, the service at your establishment really...
Read more昨天期待一整天的晚餐,想說運動完後外帶回家吃,到門口看到桌上有點餐單,就寫完交給看起來像是老闆的先生(穿的跟其他店員都不一樣),
老闆:外帶還內用? 我:外帶 老闆:幹嘛填單字啊跟我講就好了啊(莫名兇?!) 我:還要加一包王子麵 老闆:那飯還要嗎? 我:還要 我:請問火鍋料不吃可以換嗎? 老闆:只能換菜豆皮 我:那換菜豆皮 老闆:是菜 或 豆皮 不是兩樣! 我:那菜
之後老闆不知為何很不爽的把點餐板丟到桌上,後來還順勢收到裡面,當時門口沒有人排隊,我在寫他也沒來阻止我不要寫,自己單子放門口,寫了有必要這麼兇嗎?多加一份麵又沒有說飯不要,換個料自己話沒講清楚,從頭到尾口氣不知道再差什麼,要不是當下食材已經煮下去真的很想不要買了,在樹林很有名沒錯,但是態度不用這麼差吧...
Read more7/21晚上到店內用餐,原本跟點餐人員說一碗白飯換冬粉,後來馬上更改說改兩碗換,對方沒聽清楚又再向她說一...
Read more