Baan Na Coffee and Restaurant — Restaurant in Chiang Mai Province

The coffee/restaurant belongs to the resort. I've been here a couple of times working on my laptop. The staff is nice and attentive. I believe I've also seen the owner one time. He greets very nicely and seems very friendly. The last time I went there I was almost the only the customer in the afternoon and I've recharged my phone and my laptop there for 3.5 hours. At around 15.40 I was informed by the staff that the coffee would close in 1 hour. As I've finished working, I've decided to go anyway. I consumed a mango smoothy (60 baht) and a coffee, If I remember right, which in total was about 90 baht. When I got the bill of 120 baht I paid it, and then I realized that something with the bill might be not right. I confronted the staff and I was informed AFTER I paid, that I was also charged for the electricity I consumed. I told the staff that this is fine, but it's not written anywhere in the coffee so I was not aware and VERY UNPLEASANTLY surprised. The staff said that this is the policy by the management and that they couldn't do anything about it.

Note to the management: I recharged my phone and my laptop for 3.5 hours which results in a kwh usage of 0.42 kWh. The coffee calculated 10 baht / hour for 3 hours. The current price from what I know for businesses in thailand is between 7 - 8 baht per kwh. So if I calculate this right then the electricy I used was abot 3 - 4 baht. I was sitting outside with the fan on. So if we include the fan in the calculation then I consumed in total 0.63 kwh (I estimate that the fan uses 60 watt). So in total this result to 5 - 6 baht that I've used. I don't see the real electricity bill that you have for the coffee, but it's a shame for such a nice coffee to charge this extra. I'd suggest increasing the price for food and drinks if you think that the electricity used by some customers is too much, and that the profit of the coffee itself is not high enough.

You might also think that this is just 30 baht and that there is no need for such a review, but in reality other coffees around in the area do not charge extra for electricty and include the charges in the food /...

It was not a good experience. I’ve used GLN scan so many times since coming to Thailand, but this is the first time something like this has happened. The owner here treated us like thieves just because the money didn’t go directly into their bank account right away. I clearly showed them the scanned payment record, but they didn’t believe it. I even had to give them my phone number. I don’t think this is proper...

Very nice place. The prices are reasonable. We were a party of 4 the cost for is was UNDER 2,00 Baht. Good for meeting with family & friends. Food is fresh and well made. Most dishes you can choose the ingredient - Meat or Veggie. Such a good idea to give us a choice. The owners and staff are extremely helpful and friendly. It's on a quiet Soi so cyclist from the resorts close by...