Phoenix City Restaurant And Bar — Restaurant in Trinidad

I don't have any good comment for this place, the staff need training on customer service. No one greeted us when we enter, we went ahead to sit and three table was dirty from the last customer. After 5 minutes the server came over and lean over on the table between me and my daughter and whisper " you ready to order". I turned around and this lady in my face.she did not greet us and continue with her work. After 10 minutes the drinks came and once again no greeting. After the food came my daughter had a BUG in her food. I called the server over and told her it have a BUG in the food, she said do you want another plate. At least apologize or show you care for the business and the customer. The staff on the front was playing music to please them self and not the customer and they were shouting like it's a club. The atmosphere was muggy, the bathroom was sink and all doors opened so the smell was terrible. I will not recommend this place to anyone and would not be...

Ok, but i one day I FOUND A DEAD FLY IN MY FRIED RICE, at least they gave me a new one without paying.. Then, a few months later i was fasting for prayers and I FOUND A CHICKEN BONE IN MY TOFU AND FRIED RICE?? Atleast again they gave me another free... Some of the waiter were kinda kind but there was one waiter that whatever request the customer say they do it.... . Updated . NEVER GO HERE ON A SUNDAY! So I went here today.. and I had to wait AN HOUR?! I know that there are a lot of people coming from church, but still... and had to wait again so long to...

Because of the delicious tasty.food the demand is great for both dining in and pickup so parking is a problem. The food is well cooked and u do not need to dress it to savor the taste. I like the variety.of their menu as well the duck etc. It is cooked.hot.on the spot so you are not getting stale food. When they are booked up with dine in customers the receptionist tell customers up front when to come back or suggest take aways or simply ask if the customers are willing to wait in-house and they.do ensure their customers do not leave...