Pelican Mado — Restaurant in Avcılar

We went there today with my husband, and I truly enjoyed their ice cream. We always bought ice cream from there but we never actually stayed at the table. Today we decided to eat our ice cream there. The girl who took our order was amazing, she was nice, she was fast, and she even proposed for me to get extra honey for my ice cream, without even me asking. She was just so awesome, I was very pleased. But guess what happens, a one stupid woman doesn't like that her bread was not put on the right side of the table or whatever she complains about, because it was really stupid and makes a huge problem out of it calling the manager, and got the girl who was working very upset. I don't know the girl's name, but I just wish that she will not quit her job because of what happened today! I am really sorry that some customers are just so mean and lack education, that's truly very sad. No one deserves to have such treatment from someone who doesn't even deserve to eat there. I just think that the place is amazing, the ice cream is great, and the girl today should definitely be continuing working there. I truly wish her the best! We will definitely come back and I will definitely recommend Mado to everyone, and I wish to see the girl still...

Mado's staff yesterday did us a service that made us happy and made our day. We thank them for their cooperation and their very kind help♥️ Yesterday was my birthday, but unfortunately I had a lecture at the university, so my return home was late. My friends told me that they were waiting for me at Mado in Pelican Mall. I entered To the place and it was empty except for my friends because it was very late time , but the staff kept waiting for my return and struggled with my friends and surprised me with my birthday...

All the Mados that I've been going to in Istanbul, I use ticket card for paying, except this one. The cashier refused and said we are not part of the others. He said it in a roud way. When I said I'll write a comment about my impression of your behavior, he replied: we don't care!!

That's cool that Mado doesn't care about its customers!! I consider myself a frequent visitor of Mado chain, but this one is...