Mado — Restaurant in Büyükçekmece

I wish there was option for Zero points. The meat was broken in the ızgara köfte, and when I returned the full plate and complained, they didn't even care, they took the plate, and never tried to apologize nor tried to even deduct it from the check. I like Mado in general, and is a regular customer to many branches whenever I visit Turkey, but this branch seems to be a franchise with owners who don't follow the minimum standard of food quality. This is the first time I experienced broken food in Turkey, and for sure the first in a Mado branch, but what is disturbing is the way they handled the situation, which is totally not professional nor...

‏We had an amazing breakfast experience! ‏At first, I was a bit surprised as the breakfast menu seemed small for two people. However, once we started eating, every item exceeded our expectations — everything was fresh and delicious, and we were both full and satisfied by the end. ‏One downside was an unpleasant smell in the surrounding area, which wasn't coming from the restaurant itself but from the general location, and it was a bit...

No respect for customers, unfortunately. Very disappointing; they have a dog which they left it running around between tables. We have informed them that some of us have anxiety and fear being around dogs, and they didn't act as if they care at all! Never have I ever seen something like that; this is basic customer service; it's ethics of...