These guys have bo idea what customer service is. We informed them that we have an allergic person in our group so our order should not have chocolate. The order came with chocolate on the plate and when we complained the waiter brought an empty plate and moved the dessert. No clue what being allergic and contamination is. Also, the waiters speak to each others (literary yelling) from a distance up to 10 meters. The loudest voice in a full restaurant is not the customers but the waiters. The food is average and typical MADO these days. Also, they add 10% service charge to the bill so don’t...
Read moreInterContinental Park Lane in London epitomizes luxury and sophistication. Overlooking Hyde Park, the hotel offers elegantly designed rooms and suites with modern amenities. Exceptional service, world-class dining at the renowned Theo Randall restaurant, and a tranquil spa make for an indulgent stay. The central location is ideal for exploring London's top attractions, ensuring a memorable visit for both business and...
Read moreHad a disappointing experience at the restaurant. Service was painfully slow, and our requests were consistently ignored by the waitstaff. Additionally, our dining experience was marred by a waiter who not only ignored our requests but also made inappropriate comments, laughing about how we spoke and repeating words mockingly. This behavior was unprofessional and contributed to our overall...
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