Baskin Robbins - Adnoc Mushrif — Restaurant in Abu Dhabi

I recently visited this specific Baskin Robbins store and had an incredibly disappointing experience due to the behavior of one of the service staff members. I had asked my kids to order their ice cream, but when it seemed to be taking longer than expected, I went inside to check on them.

As I stood by the counter, I noticed the staff member was preparing an order. I waited patiently for a few minutes, but he didn't even acknowledge my presence. After a couple more minutes of being intentionally ignored, I politely asked if he was working on a big order. His response was shockingly rude and disrespectful: "Can't you see I'm doing something?"

What followed was a rough conversation where he continued to display a terrible attitude. It's clear that this individual does not belong in the service industry. Serving a single item should not be a reason for such behavior, and his complete lack of respect for customers is unacceptable.

To make matters worse, I also witnessed this staff arguing with a delivery rider who was waiting for his order. He deliverately belittled the rider and delayed his order which was entirely uncalled for.

I don't make accusations lightly, but this experience was beyond frustrating and disappointing. If i could give a negative star, i would done so. Baskin Robbins, please address this issue. Customers deserve...

I had a frustrating experience at Baskin-Robbins due to the staff. They seemed untrained and unhelpful, making the ordering process confusing and lengthy. When I asked about flavors, the employee appeared disinterested and offered little assistance. To top it off, my order was incorrect, and I had to wait even longer for it to be fixed. Overall, the lack of professionalism and customer service really ruined my visit. I expected better from a...

The tall guy has very bad attitude and he even raise his voice to my wife and yell and point finger to the noon delivery guy and said that i will punch you if you comeback here, he even went out the counter to provoke the delivery guy, very...