Bait Al Mandi Restaurant — Restaurant in Dubai

One of the worst Mandi experience place in Al-Rashidiya. Went with family of four to the restaurant. It was empty which made rethink our decision since we were too hungry went in. The person who took the order didn't even bother to ask if we needed anything or salad is enough or need any yoghurt.4 people 3 salads and 2 yoghurt. Let's leave all that coming to the food we ordered 2 plates of food. The food quantity was not even enough for one person and we ordered extra rice which they charged almost like a half a plate price. Even after that we gave the feedback they gave back a stare which said- We have looted you enough,get lost! No Pros to state. Cons: 1.Worst customer service from the restaurant. Taste and quality of the food really bad. Atmosphere not even good for a...

Venturing into this Rashidiya eatery impulsively, my initial reservations were dispelled by its mainly male clientele, proving the adage true – don't judge a book by its cover.

Opting for the Mandi Haneeth, I was pleasantly surprised – it's truly exceptional! Generously portioned for two or three, conquering it solo proved a challenge. Impressively presented, the dish boasts yogurt, mandi sauce, meat soup, and a refreshing vegetable plate. Undoubtedly worth both the taste and the investment. If you're in the area, this culinary experience is a must-try. They also offer a convenient packing option if you prefer...

When we go through the negative reviews you will find that the major problem is with the attitude,

The restaurant , was empty when we went the waiter was free, his people skills were notable missing..

In the service industry especially in restaurants I feel the most important things are the following:

Cleanness ( this restaurant was 9/10) Food ( didnt taste cause of point 3 ) Customer service ( the way the staff treats or interacts with customer, the way they decline or react to the customers: this prompts customer decision to eat or not...