We visited the White Horse for an evening meal (table booked for 5.30) with high hopes after several great experiences at the King William at Scaftworth.
We arrived and ordered some drinks at the bar, sitting at a table next to the bar. We were told our table was, in fact, at the end of the area down the left hand side of the bar and moved. I'd add that we weren't shown to the table, asked if we wanted drinks or anything and effectively located ourselves to the table we had been sent to.
There were some menus on the table and twenty minutes after we'd been sat, I went up to the bar to ask to order to be greeted by one of the staff asking me if I would like menus - It's nice to be asked but I do wonder what they thought we were doing down there for twenty minutes, particularly after being told they stop doing food at 7pm (this was communicated when we booked, so we weren't a walk in).
The young lady came to us five minutes later and took our order, asking if we would like a smaller portion of lasagne for one of the children (they're 9 and 10).
Half an hour later, my Dad's fish and chips arrived - and nothing else. She apologised and explained that 'they had to wait for the fryer'. That doesn't explain the further 15 minutes wait for the rest of the food - Roast beef, gammon, two lasagnes and one remaining fish and chips which, with the exception of the second fish and chips, presumably, are not cooked in the fryer. There were four other tables in, two of which were already well through their meals when we arrived and the other two had arrived 20 mins after us.
Whilst waiting for the food to arrive, we went up to the bar to get more drinks, as nobody came to ask if we would like some, even when she dropped off the lonely fish and chips. At this point I noticed the pile of children's menus which would have been beneficial for the two children in our party had anyone bothered to take any note of us beyond taking our order, after being chased.
The food when it did arrive was very nice, but the service here is absolutely abysmal.
We sat with our pots and glasses from the first round piled around us, basically ignored by all staff - We were worried about not being served a dessert as 7pm came and went but I asked if we could have some menus (again I had to go to the bar). Hilariously when I went to get the menus, one of the ladies was cleaning the coffee machine!! I would suggest her time might better have been employed waiting tables and performing a basic level of service - Surely you can clean down the machine later on? Needless to say we didn't stay for tea or coffee.
We ordered dessert, ate, paid - Including the 10% service charge that is automatically added. Having sat down to eat at 5.35pm we left at 7.40pm having had a main and a dessert which is incredibly slow.
The irony of the song playing as we walked out "Simple Minds - Don't You Forget About Me" was not lost on us, as we left one of the staff moved past us to clean the table without so much...
Read moreFrom the moment I phoned up to book a Saturday bottomless brunch for a large group of 32 people, Sam the manager could not have been more helpful, organised and attentive. I explained we had some vegans and some vegetarians coming, along with meat eaters, this was no problem for Sam and his team. We arranged our preorder and put down a small deposit.
On arrival we found they had actually closed the pub for our “function”, to concentrate on our group. The pub itself was gorgeous and Sam even lovelier in person. The prosecco almost immediately started flowing and Nikki the waitress expertly took additional drink orders alongside. Sam explained that they were a small kitchen so they make one menu dish at the time, bring all of those out, then move to the next. This was no problem as we were in no rush, in high spirits, and chatting over bubbles.
When the food came out we were blown away. As a group of age 30something Londoners, we know about bottomless brunch, and we did not expect the taste, presentation and quality we got from this small country pub! The English breakfast was incredible; eggs cooked to perfection, black pudding “Bon Bon’s” were a delight, and those homemade hash browns… we all wanted to take a tray of them home! Personally I can highly recommend the brunch board - each person gets one eggs benedict, with then a sausage, hash brown, bacon on the side, and also avocado, bagels, croissants… honestly incredible.
We basically drank them almost out of Prosecco, but Sam and his team never said “that’s the end”, they moved us onto the mini individual bottles and said don’t worry, we have thousands of these!? I’ve never known a place to be so generous with the bottomless!
Another shoutout to Nikki again because she was so attentive, taking group photos for us, bringing out bits of leftover sausages for the dogs… always smiling too, nothing was too much trouble.
Basically I could not have chosen a better place to book our brunch! Every single person said how amazing it was and how it exceeded all our expectations. The highlight of our weekend away at the nearby campsite. Incredible thanks to Sam and his team. Absolute perfection and a delight to deal with when sorting the stressful task of organising a...
Read moreUpdate 4/'24 - 16oz fillet now £36.95. 10 Oz Sirloin -£24.95. med rare - nicely pink. Apropos pink - peppercorn sauce seems a tad expensive at £4.50 on the menu,but a portion big enough for 2 + pink peppercorns ,so not bitty or overly strong as some tend to be - recommended. 12-30-1630 mon-fri- midday menu of 5 or so basic menu items @2 for £18. Eg - smaller fish chips & peas. Etc normally £12.95 each. Had the normal( larger) sized 'Friday fish which was 2@£24( 24.95??) Nice portions ,well cooked. The minted crushed peas were a nice touch, but slightly dry imo. Better than mushy ( which I love!) & Better than plain garden peas tho'. Staff & chef v. friendly, helpful,nice to talk to. Professional. Well worth a visit. Also discovered they have a loyalty beer card - so, start drinking & collect those stamps for a free drink I say ..
Well located & situated in a small hamlet on a main road 'twixt Worksop, Bawtry & Retford, easily accessible from the A1 feeder roads. Staff helpful,pleasant. Beer prices reasonable. Steak well cooked - 2x med. rare 16oz fillets @ £34.95 ..good accompanying portions of chips. A single medium mushroom & ⅓ of a small/medium grilled tomato. However the steaks well nicely flavoured & as ordered. Apple Strudel was also very tasty & recommended. Recommended for steaks. Cannot speak to other menu items or to rooms. Ample parking outside & main room is wheelchair accessible. NB - the chips portion in the fillet steak picrure is not representative of the portion as we ordered one portion of wedges & a portion of french fries. Which were served in...
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