The Cow Shed at The Ship Inn — Restaurant in Borough of Swale

Changed hands not Impressed , found out after walking a long way to what was my favourite pub to order Seafood platter that the previous owners would make for me or my usual Seafood fish pie and a great real ale only to find out it had changed hands , not a problem I thought until I saw the menu and it was virtually all beef half a Cow on a plate type menu, which I can't eat and is way too heavy for a summer lunch , they offered me veggie burger as an alternative which absolutely I hate! or prawn covered In a garlic sauce which I hate too ! Nothing light no sandwiches no salads and not many people eating ata

One staff approached me to asked why I didn't want to eat there!? I wasn't aware it was compulsory to eat at a pub if I didnt like the menu , I don't do massive cow portions or beef she said they had fish and chips but I can have that anywhere and it's not my thing anyway I don't like fish and chips as a poor alternative to what i usually have there . She was rude to me saying they would need a bigger kitchen to do the sort of menu I was looking at and I said the landlord and landlady that was there before did exactly that menu In that self same kitchen and was packed on every table with food when they had the pub ,

She said what sort of food did I have there before and I said Seafood platter or fish pies with large amount of steamed vegetables and she said the previous owners never did that and tried to make me out to be a liar i said I'm not going to discuss it any further cos she had upset me .

I told her I didn't have to eat there and if she didn't like criticism or feedback she shouldn't apporach customers she told me that was a two way thing, it insulting to be told to youre wrong not to like their menu ..only I'm not in charge of the food she is so it's a one way thing for them to do food people want and to change on feedback and about why they aren't eating in their pub .

I had a good mind not to pay for my drink and leave I was so upset and rilled by her attitude but I did pay for my drink and will never go back there ever again .

I suggest you swerve this pub...

I am a mystery shopper for a good pub guide and I won't be giving them any stars in fact minus for the way I was treated I don't expect to be talked to like that !.. spilt...

Staff were great and welcoming from start to finish. They were attentive and chatty, which we found comforting. They even took time out to greet our dog and make sure she was looked after bringing her treats and water.

Ordered some starters, but they were out of the pate. Offered a replacement of Margherita Prawns which sounded intriguing. Food arrived promptly and I had ordered Fire Hustler Chicken; spicy chicken thighs and they packed a punch. Rare nowadays as a lot of places seem to whimp out when they put 'fiery' on the menu, but these certainly didnt. And they were seasoned perfectly. Very tasty! The Margherita Prawns were nicely done, and accompanied by a Tequila dunking shot. Struggled to fit the Prawns in the glass, but I loved the inventive nature of the dish.

We both went for the Old Speckled Hen Fish and Chips. I'll admit I was sceptical when it arrived as it looked to be overdone, but it became clear it was just the colouring from the batter. The fish was perfect. The batter was some of the best I've ever tasted. The chips and accompaniments were all lovely too. We really enjoyed the perfectly seasoned and balanced mains, and the portion sizes were bang on.

Overall, fantastic service, fantastic drinks, fantastic meals - what more is there to say! Even the informational menus and documents on the tables prove that they are doing things right and engaging with the community around them by hosting themed nights, or offering services for hen parties, christenings, and even wakes! We're down here on holiday and we're certainly hoping to be able to return to this brilliantly run venue. If I could give an extra...

Marking as 1 × * As utterly disappointed with the inderhanded way people are trapped with parking fines. I've read recent reviews and have found out we are not the only ones to be treated this way. Appealed and proved when parking at your pub my partner HAD made purchases BUT agency still demanded £20 desprate to make it go away we have paid. I don't know what you make out of the parking fines but as residents of Faversham who will NEVER set foot in your pub again you have lost more than you gain by fining people who have used you. I understand you are stopping people just parking there. Your staff should be trained properly when greeting customers to ask EVERY person who sets foot in the door if they have parked and are they aware they need to regester their registration with you. This is not a big ask unless you are hoping you will gain financially by avoiding mentioning it. People forget, people are busy and don't always see or are aware a pub car park has cameras, its darker earlier also. The impression we now have and will tell people we know is that you are clearly out for all you can get money wise even if someone has proof they had visited they are still held to ransom for money which is wrong. You have gained your share of £20 I hope you are happy with that as you wont ever get another...