Bedingfeld Arms — Restaurant in Breckland District

2 reviews in 1. I went last week and the service was good, guidelines were well kept and food was good apart from bones in the cod, however overall an enjoyable evening and we visited again.

However this time I was shocked at how it was OK for a group to at one point to have upto 8 people either seated or standing at table and there volume of noise was awful. I have left with a headache and could not have a conversation on my own table. The noise from this table lead to other table also sounding like they had to shout to talk leaving it an unpleasant experiance and very off putting.

The food, again the main courses were lovely, yes chicken was a little dry on both plates but flavour was good. The deserts however arrived and they were quite dry and my husbands was actually burnt tasting and crunchy on bottom of the sticky toffee which just ended the whole evening on a bad night ( supposed to be an early birthday meal) I could not raise any concerns as the noise level was too high and with desert leaving a bitter burnt taste I did not want to be hanging around as soon the staff came to collect plates, I had the bill, paid and left very quickly which is a shame as I had planned on more drinks for my birthday. the two evenings were so very different one being a Friday and one a Wednesday.

I have given a fair review as first visit was lovely atmosphere, the food was lovely apart from the bones, and covid measures followed very well enough for me to rebook just days later for an early birthday meal. The second was very different and actually disappointing for several reasons listed from covid measures being broken, the level of noise with no consideration to others, the chicken being dry and the sticky toffee pudding being over...

Sadly I wouldn’t recommend a stay here. I had received a voucher from family to stay for my birthday weekend and had noted this on the phone when making the booking but somehow they still charged me in full in advance without factoring in the voucher. When checking in I was told that the manager was away that weekend and basically no one knew how to issue a refund, but that they could take some money off the dinner bill etc (and luckily we were planning to eat there that night). Staff were friendly but seemed inexperienced and repeatedly came over during our stay with different ideas of how to take off the voucher money from our dinner and breakfast etc, and the voucher would have been more than both, and they seemed very confused as to how to do this on their system. Staff had good intentions but talking about the cost of the stay continually rather spoils a birthday! It really was made into quite an ordeal and they seemed really unsure of the maths, which is not very reassuring.||We stayed in one of the outside rooms (in a sort of annexe), which was very scruffy and loud. You could hear every word and movement from the room next door and people and staff walking past the door. The rooms in the main building look much nicer.||The dinner was disappointing. Our mains were fine but not great and the sticky toffee pudding was inedible and I had to leave most of it for the first time in my life! There weren’t enough waiters and we were left trying to order more drinks for a long time before we could get any attention. We noticed a similar thing for other tables. The restaurant itself and bar area are beautiful and have a nice atmosphere and decor, so hopefully we just...

Went for Lunch on Saturday 26th July having pre booked. It was by no means busy. Ordered our Main course which was fine , then waiter asked if we wanted to look at the menus for sweet. We did. He said he would fetch them for us. After three quarters of an hour I went to the bar, glanced at the menu, and ordered Eton Mess.(The only description offered). When it came it was anything but what we had expected viz strawberries, cream, meringue, It was two chunks of meringue, three dollops of clotted cream, I suppose, some yellow mess scraped on the plate, which looked like lemon curd and bits of meringue and coconut thrown around the plate. I complained and said it wasn't Eton Mess, beyond being a mess, on a plate and asked to see the manager but the waiter, who had forgotten the menus, appeared and said it was their version of Eton Mess.

Two other comments. At no point were we asked if we had any allergies. Also we had booked for a dog free area but there was an unruly dog in the room we were in, paws on table; and which the waiter fondled before laying a table with cutlery, not time to have washed his hands! The staff clearly had no idea that there was a specific dog free area, as when at the bar another couple were querying the same issue and the waitress at the bar had no clue. When talking to the waiter as I paid for the mains he acknowledged that they were understaffed with only three waiting staff on and clearly lack adequate training especially in the knowledge of customer service, the evidence being the surliness of the waitress following our complaint.

A complaint not dealt with adequately and basically we walked out and are unlikely to...