The Swan Inn — Restaurant in Bromsgrove

Attend this pub recently and found the service to be non existent. While waiting at the bar to order no alcoholic drinks we were told by the bar maid we could not be served even tho other people, locals were being served and after 23:30, all while the landlord is sat down drinking a pint of beer. The landlord was rude, un professional, and would recommend attending school for manners and people skills.

This is not a family oriented place, nor are outside people welcome in the pub. The landlord made us feel very unwanted and hide behind the barmaid which shows just what kind of person is in charge of the pub, one very rude little man, I can only guess he suffers with little man syndrome.

After leaving and going back to the car we noticed through the pub window more locals were being served, at this point it was way after 11:30, clearly breaking his licence rules. Again shows what kind of person is in charge of this pub.

I would avoid this pub at all costs unless you are a local. Very disappointing to receive such poor service in front of my friends AVOID AT ALL COSTS!!!!!!!

Apparently I was intoxicated via the comment below using CCTV images, think someone needs glasses or new CCTV, as I can not drink for medical reasons. My friends were not drinking due to being on call or they were driving. Think someone is telling fibs!! Especially when most of us...

Landlord is very unprofessional!! We went in 10 mins before last orders and was told by the bar maid that we wasn’t allowed to be served by the landlord who was happily drinking a pint of beer behind us Who give her the nod (apparently)

We had just been for a meal down Rd and was enjoying my mates 40th birthday it was very low key.

We went into the swan in alvechurch The landlord Made us feel very unwanted And hiding behind his barmaid makes you realise what kind of man he really is . Why he couldn’t tell us 10 mins before last orders why we couldn’t be served I don’t know ??? Although looking through the window afterwards a man was been served, this really got my back up Hence what I am leaving a review.

You would be better going to the red lion which were more accommodating and polite

I would not advise going into the swan alvechurch if your not a local as obviously they don’t welcome new people. Shocking in this day and age we have a pub like this in...

My first time here, and my first time at any pub in a verrrrrrrrrry long time (thanks to Covid!). It was very well organised in terms of keeping people as safe as possible in the current pandemic. Orders could be made via an App which you're invited to download as you enter the premises. The app worked brilliantly, and I enjoyed a very tasty half pint of Buttybach. The service wasn't fast, but that's because the pub garden was so full and drinks were having to be poured and then delivered to each table. However it also didn't feel like we waited that long for our order to arrive either - I've waited longer in a queue at a bar. We'll definitely be returning to this pub, but next time I'm going to be ordering a full pint of...