The Ram Inn — Restaurant in Burnley

I refuse to hide behind an anonymous user name so this is my review -.Really disappointed. This is in a beutiful location but it is a shame to see how the quality of the food has degenerated over the past year. We also used to bring our many foreign visitors because of the impressive history and location. Last week, on Friday evening, I took my mother and family members for an early mothers day treat. There were only six other people i the restaurant and it was quite cold because the radiators were off and there was no other heating. The person running the place was serving behind the bar as well as taking orders, waiting on tables ans clearing up - there was no other staff apparent. This should have been a clue for what was to come ! I ordered a large fish and chips but the portion was small, less than your usual standard chippy size and was servied on a small oval place. For the price there was nothing special about it. My mother aged 82 ordered a small fish and the size caused some humour when it arrived as it was miniscule - it look as if it was someones left over re- issued. The other meals were verypoor in quality and size and I will not take up space to mention them here. I did not want to cause a scene so we paid the 81pound bill for meal and drinks and left the premises vowing never to cross the doorstep again. Please save your money and do not come to this place - you will be disappointed. Please have a look at my daughters review on Trip advisor - She is better at...

Went for a meal as l have recently moved to the area and took some friends. I came here about 5 years ago and it was superb but it was just awful.

It was not busy but took about an hour for a food to arrive, 3 of us had the chicken burger with chipotle mayo, salad and chips and the other had a Sunday roast. The roast was cold the parsnips were hard and under cooked and the mash was cold also.

The burger was literally a piece of chicken between two pieces of bread, no sauce, no salad nothing. The menu explicitly says it comes with the mayo and salad.

I asked the waitress where the rest of the food was and her response was 'I don't think the chef has made any chipotle mayonnaise today"??? So we had bread and dry chicken? She then brought out some mayonnaise so we had to finish making the burger ourselves but no salad so very plain and boring.

I went to speak to the manager and complained and he seemed truly sorry for the experience and assured me he would make it right by refunding the order but he could not do it there and then due to not knowing the machine password???

So he took my name, bank account details and my phone number and for days I heard nothing, so I called them and asked for an update and th they did ask the owners to refund it but they so they will ask again.

Fast forward 2 weeks and they are not taking my call so l assume they have blocked me as it does not even ring Extremely disappointing,...

Poor food and poor service. A shame really as I enjoy visiting here. Bar staff weren’t that welcoming and a little impatient when we ordered causing my partner who noticed this to ask their advice. It was given but it felt begrudgingly. Ordered food reluctantly as there was no mention anywhere that they do a separate menu for a weekend therefore our choices were not available. I found an alternative but my partner struggled. I ordered then found out they have two very different menus for inside and outside. Although we were inside the outside menu sorted us much better. No idea why this is the case. Very strange. Next table to us sent their food back. Our food came without the waitress asking us if we needed anything. My food was dry and very over cooked. The burger I struggled to cut let alone chew. This with no sauces left a burnt taste in my mouth. We had to dash so made do. The waitress came and collected our plates but never spoke or asked if the meal was ok. I would have said something if she had asked. Got the impression no one was bothered so we left. Still have the dry...